Job Description

✨ Exciting Opportunity! ✨

💰 Pay & Perks:

• Starting Wage: $18 - $25 per hour (based on your awesome experience!) 💸
• Bonus Potential: Earn extra cash, like $5 for every completed demo! 🎉
• Growth is HUGE: Tons of room to move up and take on more as we grow! 🌱

📍 Location & Hours:

• Where? Our cool office in Fairfax, VA (you'll need to be able to get here!) 🏢
• When? Full-time, 40 hours a week. ⏰

What You'll Do:

As a vital part of our call center crew, you'll be the friendly first voice (or text/email!) our customers connect with. You'll help our sales team shine by making sure everything runs smoothly from the get-go. Your positive attitude and customer focus will help shape our company culture!

Here’s a peek at your day:

• 👋 Answer calls, texts, and emails like a pro, and figure out which leads are a great fit.
• 🗓️ Schedule and confirm those all-important estimate appointments.
• 📞 Follow up with leads that haven't scheduled or had to cancel.
• 꽉꽉 Fill up our appointment calendar each week – we aim for a full house!
• 🎯 Hit and keep a high booking rate with a 90% demo success!
• 💻 Keep our customer info in the CRM system up-to-date and accurate.
• 📊 Track where our leads come from and how appointments go.
• 📈 Share sales reports and keep everyone in the loop.
• 💡 Spot scheduling hiccups and suggest ways to make things even better.
• 🛠️ Help us improve our processes and keep things positive with the team.
• 😊 Make sure our customers are super happy and give us great ratings!

Ready to Join Us? We're looking for someone who is ready to bring their positive energy and skills to our team in person in Fairfax, VA. If this sounds like you, we'd love to hear from you! 😊

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