Business Analyst Job at IDR, Inc., Memphis, TN

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  • IDR, Inc.
  • Memphis, TN

Job Description

IDR is seeking a Business Analyst to join one of our top clients for an opportunity in Memphis, TN. This role supports a dynamic IT division focused on enhancing developer experiences and optimizing software delivery processes through data-driven insights. The ideal candidate will have a strong understanding of software performance metrics and developer tooling ecosystems.

Position Overview for the Business Analyst:

  • Analyze and interpret software delivery performance metrics and developer experience tooling to identify areas for improvement.
  • Collaborate with engineering teams and leadership to communicate insights and recommend process enhancements.
  • Conduct analysis on applications such as Mulesoft, Amplify, and Backstage to inform application improvements.
  • Utilize telemetry and feedback to measure and improve developer productivity.
  • Develop dashboards and reports that communicate technical insights clearly to both technical and non-technical stakeholders.

Requirements for the Business Analyst:

  • Experience with Internal Developer Platforms (IDPs) like Backstage.
  • Experience with engineering analytics platforms (LinearB, Jellyfish, Haystack).
  • Familiarity with developer tooling ecosystems (IDEs, Git workflows, CI/CD).
  • Strong product thinking and empathy for developer workflows.
  • Ability to measure and improve developer productivity using telemetry and feedback.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

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