Job Description

Our client, a luxury fashion brand, is seeking a Client Relations Strategic Analyst to join their team on a contract basis through end of year.

Responsibilities:

• Transform complex client analyses into clear, concise, and visually engaging PowerPoint presentations, influencing stakeholders through compelling data-driven narratives.
• Use product knowledge of systems, tools, and the client database to identify and implement innovative approaches to client analysis.
• Create insightful reports that enable data-driven decisions for home office partners, and proactively explore and implement automation opportunities to enhance efficiency.
• Collaborate with key home office partners (e.g. VIC, Fashion Expertise, Events, Retail Operations, Merchandising teams) to support respective team goals and inform strategies with client data.
• Dynamically support boutiques with complex client reporting needs and initiatives
• Spend time with boutique teams to understand their individual needs and collaborate on ways to support Fashion Advisors with client data and client tools.
• Liaise with divisional counterparts to unlock synergies and align on key initiatives and priorities.
• Demonstrate expert-level knowledge of current client data tools (Salesforce, Looker).
• Project manage the implementation of database and/or tool enhancements from concept to QA and final delivery
• Improve internal and boutique-facing BI tools to deliver actionable data insights and client lists, and enhancing the user experience.
• Contribute to the success of Fashion retail technology innovation by providing strategic input on requirements, training, and launch, ensuring a clear Client Intelligence perspective that aligns tool development with Fashion client behavior insights and database needs.

Qualifications:

• 7+ years experience in data analytics or strategy/business intelligence role
• Experience with Salesforce
• Experience with Looker Studio
• Prior professional experience collaborating with cross-functional partners to design and launch a new technical platform
• Familiarity with IT functions, including system architect and landscape
• Expertise in Excel and PowerPoint
• Ability to communicate ideas effectively to a range of audiences (written & verbal)
• Luxury retail and/or brand experience preferred

Please submit your resume for consideration!

You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Job Tags

Similar Jobs