Job Description

Compliance Officer

The Compliance Officer will work with the compliance department leadership as an overall Compliance specialist with a focus to maintain and enhance the Bank’s CRA and Fair Lending programs, complaint management, compliance training.

Responsibilities:

• CRA & Fair lending.
• Run reports within the software for CRA and Fair Lending.
• Review, determine eligibility, and document bank’s community development lending
• Produce quarterly reports on lending, donation and investments, community development lending, and services.
• Review and provide analysis, through mapping and other reports, of the bank’s lending activities in Low/Moderate Income census tracts and High Minority Concentration census tracts.
• Perform annual Fair Lending Risk Assessment.
• Coordinate CRA strategy and reporting working with key stakeholders to establish goals, and strategies.
• Prepare and maintain the bank’s CRA Annual Public File Update; including analysis and decisions of what should be included.
• Review lending files (HMDA/CRA) to determine “in/out” of assessment lending areas and makes recommendations on potential impact of loan purchases and sales.
• Provide insight and answer CRA and Fair Lending questions from management and staff and coordinate the use of outside help when needed from compliance consultant(s).
• Update organization on CRA, Fair Lending, and other compliance related procedures as needed.
• Build and maintain relationships with industry contacts within the CRA and Fair Lending sectors; monitor regulatory changes and evaluate internally for potential increased risk - integrate into risk assessment and strategy.
• Provide oversight, reporting and analysis of the bank’s compliance management program.
• Responsible for determining and assigning initial risk ratings for customer complaints with emphasis on potential UDAAP, fair lending, discriminatory issues or consumer harm.
• Review complaints daily and alert the appropriate department(s) for a response; compile quarterly reports on customer complaints.
• Review and track all complaints from regulatory agencies and ensure responses are submitted within required timeframes.
• Actively monitor ABA for any changes to on-line training system or updates/changes to courses offered.
• Works on projects including but not limited to risk assessments, writing policies and procedures, and advising business lines on compliance implications of business initiatives.
• Completes all yearly compliance training and testing and complies with bank, federal, and state regulations and Bank Policies and Procedures. Adheres to departmental and bank-wide service standards.

Experience:

• College Degree and industry and subject matter experienced required or an equivalent combination of education and experience.
• Excellent understanding of the rules and regulations regarding CRA and Fair Lending plus a working knowledge of other compliance regulations.
• Experience working with CRA and Fair Lending software preferred.

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