Customer Experience Analyst
Stamford, CT – 06902 (Onsite role)
3 Months – Contract to FTE role
Candidates must be able to work directly on a W2 basis, without visa sponsorship or visa transfer.
Job Description
We’re looking for a collaborative, detail-oriented individual to listen to customer calls, identify pain points, and clearly document their findings and insights. Your work will help improve both customer and agent experiences and support teams' training of AI tools.
Must-Have Qualifications
Nice-to-Have Skills
Key Responsibilities
Approximate breakdown:
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