Customer Service Representative Job at Agency Insurance Company of Maryland (AIC), Hanover, MD

eUxPYVlFNFFBR2I2c0VWNGdQYktVcGtpY2c9PQ==
  • Agency Insurance Company of Maryland (AIC)
  • Hanover, MD

Job Description

Job Description:

We have an immediate opening in our home office located in Hanover, Maryland. This position is responsible for servicing our agent partners and our policyholders. Each representative services 60-100 incoming calls per day in addition to other daily activities. We assist with questions on policies, billing, coverages, cancellations as well as guidance to our agents on how to accurately quote a policy. We do this for all states we do business in and for all products - personal auto, motorcycle, and commercial auto.

Qualifications:

Math skills required. Attention to detail and ability to multi-task. Excellent communication, organizational, and customer service skills. Requires ability to learn and understand insurance program differences between several states and how to process requested policy changes, while still cordially and courteously servicing 60-100 incoming calls per day. Patience and listening skills - leading to problem-solving (what is really being asked of me on this call) is a must. Flexibility to work either an 8:30-5 or 9:30-6 pm. Bachelor’s Degree or equivalent industry experience is helpful but not required.

Job Tags

Immediate start, Home office,

Similar Jobs

Conexus

Finance Manager Job at Conexus

 ...Conexus, seeks a talented Finance Manager to join their Finance and Accounting Team. This is a great opportunity to work with a market leader...  ...is a direct hire role. Job Site Status (onsite/hybrid/remote) Our client has a hybrid job site status of two (2) days/week... 

Canon U.S.A., Inc.

Technician, Field Service II- Princeton/Lakewood areas Job at Canon U.S.A., Inc.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent...

Virginia Department of Corrections

Data Analytics Physician Job at Virginia Department of Corrections

 ...About the Company - We are seeking a highly skilled Data Analytics Physician to bridge the gap between clinical expertise and data-driven decision-making. The ideal candidate will leverage medical knowledge and analytical skills to enhance patient care, optimize healthcare... 

Vitaly Health

Locum Tenens - Pediatric Neurology Physician Job at Vitaly Health

 ...Job Title: Locum Tenens - Pediatric Neurology Physician Location: Wisconsin State Position Overview: Our team at Vitaly Health is looking for a Pediatric Neurology Physician to join our Medical Center on an ongoing Locum Tenens basis, with a start date of... 

Infomatics Corp

Offensive Android Kernel Security Specialist Job at Infomatics Corp

 ...We are looking for an Offensive Android Kernel Security Specialist who will be responsible for joining our cutting-edge Pen Test Team. In this role, you will focus on identifying and mitigating security threats to our kernel and Android operating system. Role and...