Customer Service Representative Job at Insight Global, Louisiana

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  • Insight Global
  • Louisiana

Job Description

Role Overview:

  • Make 60 outbound calls/day to provider offices to confirm patient/provider info and request medical records.
  • Use a fully scripted approach; all calls are recorded for quality assurance.
  • Handle email communication (e.g., FedEx label requests, follow-ups).
  • Goal: Help Centauri collect medical charts to determine state funding needs.

Work Details:

  • Full-time : 40 hours/week
  • Schedule : Monday–Friday, 9:00 AM–5:30 PM EST
  • Training : 2-week virtual, paid training (100% attendance required)

Job Tags

Full time, Monday to Friday,

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