Customer Service/Billing Specialist Job at Find Great People | FGP, Decatur, IL

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  • Find Great People | FGP
  • Decatur, IL

Job Description

We are seeking a professional Customer Service/Billing Specialist in Decatur, IL. This is a full time, temporary to hire, 100% onsite position. The ideal candidate will have 2-3 years of general customer service experience and excellent attention to detail.

Job Description:

  • Serve as the first point of contact for customers
  • Maintain and update inventory
  • Conduct inventory counts
  • Receive and verify deliveries against purchase orders
  • Manage repair shipments, act as liaison between customers and service/repair teams
  • Ensure timely repair turnaround and return shipments
  • Keep the front office clean and organized for visitors
  • Support billing and invoicing tasks
  • Handle inbound/outbound calls and respond to emails
  • Provide updates on timelines, equipment stock, shipments, order tracking, etc.

Qualifications:

  • High School Diploma or GED
  • Strong experience with MS Office Suites (including Excel)
  • Excellent verbal and written communication skills
  • Professionalism and high attention to detail

Hours:

  • Monday to Friday (8am to 5pm)
  • 100% onsite

Compensation:

  • $17 - $20 hourly, based on experience

Job Tags

Hourly pay, Full time, Temporary work, Monday to Friday,

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