Job Description
Customer Solutions Rep 1 - PART TIME 24 hours per week
Start: Immediate
Onsite in Tulare, CA – see schedule below
Duration: Part Time through April 2027
Hourly W2 Rate: $40.00
POSITION OVERVIEW
- As the Front Desk Customer Service Representative, you’ll be the welcoming face of our facility, ensuring every visitor’s experience is positive and memorable. With flexible hours, you’ll create a friendly and efficient environment for guests and staff, manage our innovative tool and induction lending libraries by assisting users with checkouts and returns, and support hands-on training sessions and equipment demonstrations by preparing materials and assisting our expert team. You’ll also play a key part in keeping our workplace safe, organized, and running smoothly, while providing helpful, on-the-spot support to customers with questions about their billing or energy services. This is a role where your people skills, adaptability, and enthusiasm will shine—making the work both rewarding and enjoyable.
Work Location and Hours
Location: Energy Education Center Tulare - 4175 S Laspina Ave Tulare CA 93274
Days/Hours:
- Tuesday–Thursday: 8:00 am–5:00 pm (1-hour lunch)
- Event Days: 9:30 am–6:30 pm (1-hour lunch)
- Occasional Monday/Friday shifts for special events (with advance notice)
KEY RESPONSIBILITIES
Front Desk & Visitor Support
- Greet and assist visitors upon arrival
- Provide basic technical support for conference and training rooms
- Communicate with vendors, customers, and staff
- Provide general customer service
- Maintain and uphold EEC’s mission, values, policies, procedures, and principles
Workshop & Event Support
- Coordinate logistics and set up for workshops and meetings
- Assist instructors and internal teams with administrative tasks
- Support registration, attendance, and customer inquiries
- Provide support to customers before, during, and after workshops and events
Facilities & Operations
- Support building operations and maintenance
- Organize operational documents and support document development
- Submit facility maintenance requests
- Order and manage supplies
Tours and Demo support:
- Set up & assist SCE team with equipment demonstrations, tours, and consultations.
- Assist with scheduling and coordinating tours
Lending Program Support:
- Monitor and assist all reservations for lending programs
- Prepare and package equipment based on reservations
- Support program pick-up and drop off at the EEC
- Keep accurate loan records
REQUIRED QUALIFICATIONS
- High School Diploma
- Proficiency in Microsoft Office and internet-based applications
- Strong customer service and communication skills
- Ability to multitask and prioritize
- Attention to detail and organizational skills
Desired – Bilingual English/Spanish
Job Tags
Hourly pay, Part time, Work at office, Monday to Friday, Flexible hours, Shift work,