Customer Support Advisor (chat, email) Job at 24, Jersey City, NJ

eUxXYlowRVFEV3o3c0VSM2dmM0JWWjhpZnc9PQ==
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor – Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts — must be available for all shifts

  • 9:30am–6:30pm (in-office)
  • 1:00pm–10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Work from home, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

A.O. Reed & Co.

Mechanical Estimator Job at A.O. Reed & Co.

Mechanical (Sheet Metal / Hydronic) Estimator Job Description: A.O. Reed & Co. is a mechanical contractor located in Los Angeles and San Diego, California. We have been in business since 1914 and are actively involved in commercial construction within Southern California...

Fairmont Orchid, Hawaii

Chef De Cuisine, Brown's Beach House Job at Fairmont Orchid, Hawaii

 ...Explore limitless possibilities, dreams, and adventures on Hawaii Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawaiis heritage, culture, and traditions with amazing career opportunities that await you in paradise. Journey... 

Saint Alphonsus

Pharmacy Operations Manager Job at Saint Alphonsus

 ...with its high quality of life, with a strong blend of outdoor recreation with the Boise River flowing through and the foothills as a backdrop providing recreation for biking, boating, hiking, fishing and more. Boise boasts a vibrant cultural scene that includes... 

Holmberg Mechanical

Truck Driver Job at Holmberg Mechanical

 ...Truck Driver / Warehouse Duties Non CDL Responsibilities will include, but not be limited to the following: Work as a team member within the organization Operate 24 flatbed truck with air brakes / Operate 1- Ton 12 Flatbed Make deliveries to various jobsites... 

COREcruitment Ltd

Restaurant Manager Job at COREcruitment Ltd

Restaurant Manager (PM) Salary: $80,000$85,000 Location: NYC Benefits & Perks: Health, Dental, Vision, Paid Time Off, 401(k), Commuter Benefits, Dining Discounts An ultra-luxury client is seeking a polished and experienced Restaurant Manager (PM) to lead...