Job Description
The Director of Skin Care Products is responsible for leading the business in the Life and Healthcare segments (Personal Care, Pharma, and Home Care), managing the Principal Manager and Account Managers, directing the Marketing and Technical efforts to ensure the support of Sales and our Go-To-Market approach, liaising with colleagues to foster an exchange of ideas, and driving an efficient, customer-centered enterprise. This position is instrumental in creating and delivering strategic growth in North America. The Director of HP is a model for the team and will conduct all business according to our clients’ values.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Duties & Responsibilities:
Strategic Planning:
- Responsible for updating the company strategy, vision, and mission to ensure alignment with corporate growth imperatives.
- Responsible for establishing and implementing processes and systems to monitor, track, and measure the results needed to achieve the plan to meet our corporate goals.
- Responsible for coordinating all sales plans and activities with all appropriate departments of the Company.
- Coordinate principal relationships with principal managers to catalyze growth in product lines and geography.
- Primary accountability for fostering an enduring relationship with colleagues to facilitate new product introduction, support, and effective communication in North America.
- Strategic acquisition targets are provided for the company's ongoing inorganic growth.
Sales Management:
- Responsible for establishing the annual budget and subsequent territory sales plans to achieve growth and profitability goals (sales/profit/margin ownership);
- Responsible for effectively developing a product development partnership with Customers using a consultative selling approach with R&D while servicing procurement and planning with excellence.
- Responsible for developing and implementing sales tactics, evaluating market conditions, and recommending policy changes to maximize results.
- Responsible for developing and implementing sales rewards, recognition, and compensation systems based on results and goal achievements.
- Responsible for developing and managing outside and inside Customer-focused sales teams and attracting and retaining talented personnel.
- Responsible for sales pipeline growth and hygiene to ensure enduring, long-term growth for the Company.
- Responsible for effectively deploying technical activities and maximizing the utilization of I2L to technically service customers while optimizing a return on this important asset.
Human Resources:
- Directly manage the Account Managers, Principal, Marketing, and Technical Managers.
- Develop, coach, and mentor personnel.
- Develop programs to increase sales personnel's knowledge of market and industry trends, sales processes, sales techniques, pricing strategies, financial skills, product features, and overcoming common obstacles.
- Develop individual training plans, schedule participation in seminars, and coordinate supplier training with the Principal Manager.
- Conduct individual performance appraisals; hold sales staff accountable for meeting established goals and take corrective action as needed.
- In conjunction with sales and executive leadership, formulate compensation structures for sales personnel, including salary structures, commission plans, new business, sales contents, and bonus plans aligned with the company’s growth and profitability goals.
- Motivate and lead sales staff efforts to promote the achievement of planned sales and profitability goals.
- Participate in the selection, screening, and interviewing of sales representatives and Account Managers;
Other:
- Participate as a member of the Management Team, attend meetings, and provide input and discussion on the organization's sales and marketing efforts, including S&OP.
- Travel as required to support the Healthcare team across North America.
- Engage and participate in industry trade associations to stay abreast of trends and burnish the company's image in the industry.
- Present results to senior executives in concert with the company's President.
Requirements:
- BS in Business with an MBA is highly preferred.
- Minimum 15 years of experience in personal healthcare market segments with a demonstrated record of leadership and sales growth achievement;
- Preferred background of experience with a manufacturer and distributor or, at minimum, substantial experience managing distribution partners in a channel;
- Known, trusted presence/identity in the industry;
- A hands-on leader with a record of guiding and developing Teams – willing to roll up the sleeves and work side-by-side with subordinates;
- Experience working with international colleagues/businesses to drive North American growth and/or collaborate to solve problems;
- Tested interpersonal skills – experienced in presenting to senior leadership and high-level gravitas;
- Strong financial acumen.
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