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4 November 2024
Category: Director of Golf Jobs
Country: USA
State: California
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Director of Golf
Golf Course in Pebble Beach, California is looking for a Director of Golf.
Position Overview:
Oversee the total golf operation and services offered while providing customers with an enjoyable golf and hospitality experience by providing leadership, fostering teamwork, and supervising (directly or indirectly) the entire Golf Operations Department. This position will be responsible for golf shop operations, tee sheet and POS management, practice facilities, golf service areas, development and execution of golf operations budget, managing marketing and business plans with appropriate staff, and golf cart operations. This position is responsible for the direct oversight of all positions in the Golf Operations unit and ensuring the unit operates efficiently, including the scheduling of staff, time and attendance tracking, and other payroll management. This position will receive general guidance and is expected to work collectively with other members of the management team.
Duties:
• Oversee the management and performance of all golf shop and applicable department operations and services; assure high standards and total customer satisfaction. Golf Department staff including Assistant Golf Professionals, Golf Shop Associates, Merchandise Manager, Group Ambassador, Outside Services Staff, Marshals and Starters comprise the employee group to be supervised by the Director of Golf.
• Enforce golf shop operations personnel policies and ensure proper hiring, training, supervising, personal development and corrective action in accordance with fair labor standards, safety and established policy.
• Oversee the development of operating procedures and training manuals for the golf operations division.
• Responsible for the overall management of the course calendar and tee sheet, including but not limited to coordinating with NCGA staff for NCGA events, group bookings, and outside tournaments.
• Develop and maintain weekly schedules for Golf Shop and Outside Services operations, including time and attendance tracking, accurate and timely completion of timesheets each pay period on the company’s prescribed timeline in accordance with the company’s policies/procedures.
• Schedules and chairs regular staff meetings focused on customers, operations, revenue growth, cost containment and continuous improvement.
• Develop/coordinate the development of annual business plans for the golf operation.
• Coordinate all written correspondence, reporting, newsletters, and communications for the golf operation.
• Coordinate plans with the Food and Beverage Director for on-course food and beverage needs, outside events, and catering for all golf functions.
• Enforce all rules and regulations governing golf course usage.
• Develop and oversee golf instruction, clinics, golf schools, and player development programs for all customer segments.
• Oversee a profitable merchandise concession that is consistent with customer/patron demographics and needs.
• Oversee golf marketing initiatives in coordination with the Growth Team.
• Oversee all fiscal areas and performance for the golf operations including planning, budgeting, forecasting, monitoring, and correction.
• Establish sales goals and forecasts for all golf programs and services; generate, monitor and analyze reports.
• Oversee and enforce golf shop operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory and resources.
• Liaise with the Golf Course Superintendent and Chief Operating Officer in the preparation of the golf course for daily play, NCGA tournaments, and special events.
• Maintain a close working relationship with all department heads.
Requirements:
Bachelor’s Degree or similar accreditation.
Minimum of 3-5 years’ experience as a PGA Class A Head Golf Professional at a PGA Recognized Golf Course (A-1).
Maintain Class A PGA of America membership in good standing.
Extensive knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.
Extensive supervisory practices and principles.
Act as a role model for all employees by demonstrating the behavior, work ethic, and professionalism expected of all employees.
Strong organizational, planning and prioritization skills.
Excellent customer service skills and the ability to work with people from a diverse range of backgrounds.
Excellent written and verbal communication skills.
Remain up to date on customer relationship management tactics and strategies.
Utilize PGA resources to keep abreast of marketing and business trends.
Experienced in tournament software operation.
Exceptional computer skills including Microsoft Word, Excel, and Publisher. Proficient in other applications, i.e., email, Google Suite, CRM software preferred.
Maintain and promote a positive professional image within the community.
Ability to apply common sense understanding to complete instructions furnished in written, oral, or diagram form.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions.
Compensation:
$110,000 – $150,000 per year.
How to apply:
Please apply via the URL provided.
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