Job Description

P3Hired is working with their DC-based nonprofit is seeking a Facilities & Grounds Manager to lead maintenance, landscaping, and outreach efforts that support a vibrant, high-profile commercial district in downtown Washington, DC. This is a key leadership role overseeing daily street operations, vendor management, and quality assurance initiatives, while working closely with property owners, public agencies, and internal teams.

This is a great opportunity for someone who thrives on making large programs run smoothly, enjoys spending time in the field and in the office, and brings a passion for keeping public spaces clean, safe, and welcoming.

This position is fully in-office (Washington, DC) and the targeted salary range is $110,000 – $120,000, based on experience and includes a comprehensive benefits package.

Key Responsibilities

Program Leadership

• Direct maintenance, landscaping, and outreach programs with a strong focus on high-quality, timely service delivery.
• Oversee service contracts, manage vendor performance, and track program outcomes using quality assurance and data-informed decision-making.
• Coordinate landscape maintenance, including parklets, rain gardens, planters, and other streetscape elements.
• Provide input on future public space and streetscape improvement projects.
• Lead an integrated outreach effort in coordination with contractors and community partners, applying a housing-first approach.
• Collaborate across teams and with external partners to support neighborhood vitality and public space enhancements.

Quality Assurance

• Conduct regular field audits, collect feedback, and evaluate performance through a variety of quality checks and observations.
• Respond to building managers and stakeholders with professionalism and follow-through.
• Ensure alignment and coordination across landscaping, safety, and outreach efforts.

Budgeting & Data-Informed Improvements

• Analyze multiple data sources to inform decisions and improve program efficiency, including operations metrics, service reports, and stakeholder input.
• Develop and manage annual budgets and monthly forecasts.
• Recommend and implement improvements to boost performance and control costs.

Other Responsibilities

• Provide support for community events and attend meetings as needed.

Qualifications

• Bachelor's degree required
• 7–10 years of relevant experience, preferably with organizations involved in public space management, public-private partnerships, urban services, or community development
• Strong people and program management skills
• Strategic and hands-on leadership style with a focus on quality, collaboration, and innovation
• Excellent communication and customer service skills
• Comfortable working both indoors and outdoors
• Ability to work full-time from the Washington, DC office

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