Job Description

About the Company:

The Daniel Island Club is a private club located on the north end of Charleston’s Island town. We provide year-round, family-friendly recreation for an active and diverse membership. Our extensive amenities include 36-holes of nationally ranked golf and a well-appointed practice facility, an exquisite 65,000 square foot clubhouse with multiple dining options, two resort-style pools, 16 tennis courts, 6 pickleball courts, and a state-of-the-art fitness facility.

To be successful in this role, you must:

• Live by servant leadership and value hospitality
• Be available, accommodating, and gracious to membership, and act as an ambassador to the F&B department
• Be a motivated, passionate, and driven leader, able to manage a diverse range of personalities and skill sets
• Lead by example and have a team-oriented, “hands-on” approach
• Be dynamic and innovative to elevate member experience
• Demonstrate expertise in F&B related subjects relevant to the club and member interests

RESPONSIBILITIES

• Directly supervise FOH personnel and operations during assigned shifts
• Proactively manage the ‘Member Experience’
• Be present and engaged by establishing relationships with the membership
• Resolve customer service opportunities or other disputes, and mediate staff issues in a fair and patient manner
• Have service-based leadership style that fosters teamwork and common goals
• Seek efficiencies in departmental operating costs while maintaining quality of product and service
• Exercise good judgement and creative problem-solving when faced with challenges
• Ensure prompt, courteous service is consistently provided to all internal and external customers
• Interact effectively and professionally with all other departments
• Perform additional duties as requested by the Clubhouse Manager and Director of Club Operations

QUALIFICATIONS

• Minimum of two (2) years previous management experience, private club or high-end resort preferred.
• Very strong beer, wine and liquor knowledge, especially in wine and spirits
• Knowledge of liquor laws, compliance, and safety, as well as company and departmental policies regarding consumption of alcoholic beverages
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and with minimal supervision
• Professional appearance and engaging, enthusiastic demeanor
• Flexibility to work days, evenings, weekends, and holidays, as scheduling may vary based on business needs.

Additional Information

• Benefits: Health Benefits (Medical, Dental, Vision), paid time off, 401K and more
• No Relocation Assistance provided
• Successful Candidate are subject to background and credit check
• No phone calls please

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