Job Description

Killean Audiology & Hearing Aid Centers has over 40 years of experience serving patients across the Quad Cities area. They have an opening for a Front Office Coordinator , who will be covering both the Moline and Clinton office locations, working in Moline on Tuesdays and Thursdays, and in Clinton on Mondays and Wednesdays.

The Front Office Coordinator makes a tremendous difference and lasting impact on each patient's life and plays a meaningful role in the practice, making the position highly rewarding with growth potential.

The ideal candidate is adaptable, holds exceptional interpersonal and organizational skills, and exhibits genuine care for patients of all ages.

• Answering and making phone calls and responding to emails.
  
• Ensuring patients receive exceptional customer service.
  
• Professional phone etiquette
  
• Contacting patients, scheduling appointments, and reminding them of upcoming appointments.
  
• Assisting patients with intake form completion, verifying documents, casing histories, and medical records.
  

Requirements

• 1-2 years of customer service experience in the retail industry is preferred
  
• Experience in front-office administrative services is a plus
  
• Proficient in Microsoft Office, Word, Excel, and Outlook
  
• Exceptional time management, organizational skills, and ability to multitask
  
• Proactive and organized with the ability to multitask
  

Benefits

• Paid-time off and holidays
  
• Matching 401K
  
• Opportunity for growth
  

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