Job Description

Stable financial services firm is seeking a front desk administrator to be the face of the company along with working within all business areas to ensure smooth business operations. This person must have office experience, a 4-year degree and an outgoing customer service attitude.

Responsibilities:

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guest
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)

Job Requirements

1. Must have a Bachelor's degree
2. Must have a solution-oriented mindset and be a proactive problem-solver
3. Have the ability to work independently and proactively on requests
4. Demonstrates flexibility to maneuver through multiple deliverables with varying deadlines in a fast-paced environment
5. Maintain the highest standards of poise and professionalism when interacting with clients, guests, and vendors
6. Independent worker and works well on a team
7. Knowledge of MS Word, Excel and Outlook
8. Superior written and oral communication skills
9. Professional and positive attitude
10. Ability to handle highly confidential information
11. Ability to work in an office location full time

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