Job Description

Ready to love where you work? Join our positive work culture at Cosmetic Skin & Laser Center & RegenCen and help us help others look and feel their best. 

Founded in 2001, we are industry leaders in aesthetic and regenerative medicine.

We are currently seeking a Front Office Receptionist, Client Coordinator for our Traverse City location. As the first point of contact when a client walks through the door, this role is responsible for providing a seamless experience throughout service visits. 

Candidate must have outstanding customer service skills and enthusiasm in developing strong, long-standing relationships with patients in the community. 

Responsibilities: 

• Facilitate positive client experience from first impressions walking through the door, to checking out after provided services
• Schedule appointments through in-person interaction and phone calls with clients and aesthetic providers
• Maintain client accounts by obtaining necessary intake forms prior to scheduled services

Requirements: 

• Experience in customer service, marketing, or sales
• Aesthetic, family practice, dermatology or plastic surgery office experience is preferred
• A positive, hardworking attitude
• Must be a self starter, enjoy independence and a team player - 100% support of all team members is expected at all times
• The industry is always changing and we are always growing, so if you don’t enjoy change and growth, please don’t apply
• Candidate is expected to stay current on product lines and service

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