Fulfillment Warehouse General Manager Job at R2 Global, Houston, TX

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  • R2 Global
  • Houston, TX

Job Description

Fulfillment Warehouse General Manager

Lead the end-to-end operation of a high-volume distribution and fulfillment center supporting both boutiques and a fast-growing ecommerce business. This role blends strategic leadership with hands-on execution to deliver speed, accuracy, and a premium brand experience with every order.

What You’ll Lead

  • Fulfillment & Distribution Operations: Oversee receiving, inventory control, picking, packing, shipping, and reverse logistics for DTC and retail replenishment.
  • Team Leadership: Build, coach, and develop a multi-level team rooted in safety, accountability, and continuous improvement.
  • AI-Driven Inventory & Allocation: Partner across Planning, Allocation, and Technology to execute AI-powered inventory and labor strategies.
  • Process Optimization: Own layout, slotting, workflow design, and SOPs to maximize efficiency and inventory accuracy.
  • KPIs & Performance Management: Track accuracy, productivity, labor utilization, and shipping SLAs—using data to improve cost, output, and scalability.
  • Technology & Automation: Champion WMS improvements, automation, robotics, and AI-enabled labor planning.
  • Seasonal & Peak Readiness: Build flexible staffing models and manage vendor/3PL partners to navigate seasonal volume spikes.
  • Cross-Functional Collaboration: Work closely with Merchandising, Planning, Retail Ops, CX, and E-com to ensure aligned execution.

What You Bring

  • 7+ years of progressive experience in distribution, fulfillment, or warehouse operations (retail/apparel preferred).
  • Strong leadership background with proven success managing large, multi-level teams.
  • Expertise in DTC fulfillment, retail replenishment, WMS operations, and inventory accuracy programs.
  • Experience with automation, warehouse optimization, and AI-based inventory/labor tools.
  • Lean/Six Sigma or continuous improvement training (Green Belt+ preferred).
  • Excellent communicator and problem-solver with strong organizational discipline.
  • Thrive in fast-paced, high-growth, tech-forward environments.

Offer

  • Salary up to $125K base.
  • Unlimited PTO policy.
  • Excellent health, vision, dental plans.
  • 401K with company match.

Job Tags

Flexible hours,

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