Job Description

Must Have Technical/Functional Skills

• Experience supporting Infor Lawson Financial applications.

• Strong functional understanding of General Ledger, Accounts Payable, and Asset Management processes.

• Hands-on experience with Lawson Portal, LSF (Security Administrator), LBI, and IPA (Process Automation).

• Proficiency in SQL querying, data analysis, and report creation.

• Familiarity with Lawson database architecture and Infor tools (Ming.le, Landmark, Infor OS).

• Strong analytical, problem-solving, and communication skills.

• Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy) for incident, problem, and change management.

Roles & Responsibilities

• Provide Level 2/3 functional and technical support for Lawson Financial modules

(GL, AP, AR, AM, Cash Management, Project Accounting, etc.).

•Troubleshoot user issues, perform root cause analysis, and resolve or escalate to Infor or

development teams as needed.

• Support month-end, quarter-end, and year-end closing activities by ensuring all Lawson processes

and integrations run successfully.

• Monitor and validate batch jobs, interfaces, and data loads between Lawson and other systems

(e.g., Payroll, Procurement, Banking, or ERP).

• Analyze and correct transactional or master data discrepancies in Lawson databases.

• Manage configuration changes, parameter updates, and security roles within Lawson Financial modules.

• Support patching, upgrades, and migrations (e.g., from Lawson S3 to Infor CloudSuite Financials).

• Collaborate with technical teams to maintain application stability, server connectivity,

and performance.

• Develop and maintain Lawson custom reports, queries, and scripts using tools such as

SQL, LBI, IPA, or Crystal Reports.

• Participate in testing (unit, integration, regression, and UAT) for upgrades and enhancements.

• Monitor and troubleshoot integrations with external systems

(e.g., payroll, HR, banks, expense management).

• Support and enhance Infor Process Automation (IPA) workflows and business rules.

• Collaborate with middleware or integration teams to ensure data integrity and interface reliability.

• Partner with Finance, Accounting, and IT teams to understand business requirements

and translate them into technical solutions.

• Document system processes, configuration changes, and known issues.

• Provide training and support to end users or L1 support staff on Lawson functionality and processes.

• Participate in continuous improvement initiatives to optimize financial workflows and system usage.

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