Job Title: Senior Site Specialist
Location: Thousand Oaks, CA
Duration: 3 Months (Temp to hire)
Job Type: Contract
Job Description:
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.
What will you do?
Inventory management
Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.
Equipment maintenance and service support:
Servicing and general maintenance of equipment located.
Coordination and collecting of equipment to be sent for maintenance to outside vendors.
Escorting of vendors on premises to provide additional contracted services (laundry, gasses, waste collection, dry ice, etc.)
Environmental health and safety preventative monthly maintenance checks and services.
Essential Functions:
Picking and stocking up glassware within satellite lab locations. Operation of glasswashers, autoclaves, and driers.
Assists with data collection, report generation and site metric development in support of contractual obligations and standard process methodologies.
Follow well-defined procedures as outlined by Best Practices, SOP’s & work instructions. Take direction from Site Supervisor/Manager (and Team Lead) regarding daily duties.
Independently makes decisions and uses available resources to meet customer requirements.
Demonstrates proficiency at gathering and communicating job or site-specific performance metrics.
Communicates with the supervisor any customer issues or potential problems.
Promotes personal growth and development by staying abreast of new policies and enhancements without the presence of site trainer and management team.
Listens to customer concerns, optimally diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times.
Works effectively with a diverse cross-functional team.
Adopts Practical Process Improvement (PPI) methodologies.
Access & use Thermo Fisher Scientifics’ Intranet and SharePoint document management system.
Always Represent Thermo Fisher Scientific in a positive light throughout customer locations.
How will you get here?
High school diploma or equivalent required.
Preferred Qualifications:
Experience in laboratory setting or services.
Experience in a scientific or manufacturing setting.
Knowledge, Skills and Abilities:
Ability to function efficiently under minimal direction.
Demonstrated verbal, written and presentation skills.
Receiving and handling of goods involves physical labor. Safely pick up to 40lbs and stand for prolonged periods of time.
Detail-oriented, problem solver, and promotes a team environment.
Computer/software skills (i.e., Outlook, Excel, Word, PowerPoint)
Must deliver excellent customer service to include always maintaining a professional appearance.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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