Medical Receptionist Job at New U Women's Clinic and Aesthetics, Kennewick, WA

eTdDYlowVVFEMlA4c2t0L2dQektWSjhuZGc9PQ==
  • New U Women's Clinic and Aesthetics
  • Kennewick, WA

Job Description

Join Our Team as a Front Office Medical Receptionist

At New U Women’s Clinic & Aesthetics, we believe in providing exceptional care to our patients and creating a supportive, innovative environment for our team members. As a Front Office Medical Receptionist, you'll play a vital role in ensuring the efficient operation of our clinic. You’ll be the first point of contact for patients, setting the tone for their experience while supporting our providers and maintaining accurate records.

Why Choose New U Women’s Clinic & Aesthetics?

  • Comprehensive Care : We prioritize holistic treatment, focusing on the entire patient rather than just her diagnosis.
  • Integrated Services : Offer patients a one-stop solution for their health, encompassing aesthetic procedures and comprehensive medical care.
  • Growth Opportunities : This role offers significant potential for both personal and professional development within a dynamic practice.
  • Award-Winning Excellence :
  • 2022 : Gold for Best Women’s Clinic; Bronze for Best Med Spa, Cosmetic Surgery, & Weight Loss Program.
  • 2023 : Gold for Women’s Clinic & Cosmetic Surgery; Silver for Medical Facility.

Our Mission

To be the premier women’s clinic and med spa, providing a one-stop solution for virtually every aspect of a patient’s life by treating the whole patient with excellent, consistent care through education and evidence-based medicine.

Our Vision

To deliver a unique experience focused on prevention and wellness through proven, safe, and effective treatment outcomes.

Our Values

Ethics/Integrity, Innovation, Teamwork and Collaboration, Transparency, Adaptability, Goal-Oriented, Ambition, and Exceptional Customer Service.

Key Responsibilities

  • Welcome patients and visitors by greeting them warmly in person or over the phone.
  • Optimize patient satisfaction, provider time, and treatment room utilization by efficiently scheduling appointments.
  • Verify and update patient insurance information to ensure accurate billing and records.
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information.
  • Protect patient rights by ensuring confidentiality of personal and financial data.
  • Comfort patients by anticipating their needs and answering their questions while maintaining a clean and organized reception area.
  • Notify providers of patient arrivals and manage service delays, ensuring smooth appointment flow.
  • Assist in selling skincare products and gaining knowledge of aesthetic services.
  • Operate efficiently between two electronic health record systems.
  • Follow clinic policies and procedures, reporting any necessary changes to improve operations.

Required Skills

  • Proven ability to multitask in a fast-paced environment.
  • Strong telephone and interpersonal communication skills.
  • Excellent time management and organizational skills.
  • Attention to detail with the ability to manage schedules effectively.
  • Professionalism, dependability, and a focus on quality.
  • Ability to work effectively as part of a team.
  • Experience with electronic health record systems and adaptability in navigating multiple platforms.

Experience & Qualifications

  • Required :
  • 1 year of customer service experience.
  • 1 year of medical reception experience.
  • Preferred :
  • 3 years of experience in both customer service and medical reception.

What We Offer

  • On-the-job training to support your professional growth.
  • A safe and collaborative work environment.
  • Opportunities to gain knowledge of aesthetic services and skincare products.

Job Details

  • Job Type : Full-time
  • Location : Kennewick, WA
  • Work Remotely : No

Job Tags

Full time, Remote job,

Similar Jobs

Amped Fitness

Certified Personal Trainer Job at Amped Fitness

 ...Trainer (Full-Time/Part-Time) Are you looking for a career in training, not just a job? Join one of the Fastest Growing Fitness Companies...  ..., phone calls, and floor engagement. Help members on the gym floor and introduce them to personal training services. Personal... 

BHE GT&S

Compressor Station Operator Sr. Job at BHE GT&S

 ...GT&S has an exciting career opportunity as a Compressor Station Operator Sr., at our Oakford Station in Delmont, PA RESPONSIBILITIES...  ...law. JOB INFO Job Identification 10002473 Job Category Pipeline Operations Posting Date 2025-03-17 Apply Before 2025-04-... 

Newport Associates

(Work from Home)-Virtual Assistant Job at Newport Associates

Are you passionate about travel and seeking a flexible, work-from-home opportunity? Join our globally connected, remote-friendly team, where we specialize in seamless ticketing and travel services for clients worldwide. With decades of industry expertise, we offer a...

A7 Group, Inc.

Personal Assistant Job at A7 Group, Inc.

 ...license and vehicle documentation are current and compliant with all local, state, and federal regulations. Communication & Confidentiality: Serve as a trusted point of contact for the VP, demonstrating discretion and professionalism at all times. Communicate proactively... 

Premier Group

Data Entry Specialist Job at Premier Group

 ...to handle data securely and input within a system. Able to work in a timely manner and ensure deadlines are met. Maintain confidential records and files. This is a great opportunity for someone looking for a data entry position within an expanding business....