Overseas Contractor Job at Maarut Inc, Pasadena, CA

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  • Maarut Inc
  • Pasadena, CA

Job Description

  • 8 years of experience in providing Deskside support with W10 and W8 support experience
  • Flexible to work in any shift Maintain ownership of users issue ensuring that they receive resolution within a reasonable timeframe
  • Softwarenetwork troubleshooting
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
  • Good knowledge on Windows OS Good knowledge on Microsoft office products
  • Requesting and coordinating vendor support Provide initial assessment of urgency and business impact on all support calls
  • Knowledge on remote tools Maintain ownership of users issue ensuring that they receive resolution within a reasonable timeframe Softwarenetwork troubleshooting
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
  • Good knowledge on Windows OS
  • Good knowledge on Microsoft office products Requesting and coordinating vendor support Provide initial assessment of urgency and business impact on all support calls
  • Knowledge on remote tools

Job Tags

Contract work, Remote job, Overseas, Flexible hours, Shift work,

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