Job Description

At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement. Benefits

• 401(k) available at most locations
• Medical and Dental
• Paid Time Off
• Competitive Pay
• Life Insurance
• Professional Development

Responsibilities

• Lead the parts department, retail and wholesale customers.
• Accomplish objectives through the use of proper purchasing procedures and inventory control.
• Handle the parts inventory and track all expenses.
• Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs.
• Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures.
• Handle and resolve customer complaints courteously and professionally.
• Keep up-to-date on manufacturer warranty, policy, and return procedures.
• Knowledge and compliance with the federal, state, and local regulations that affect operation.
• Ensure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policy.
• Forecast goals and objectives for the department and strive to meet them.
• Hire, train, motivate, counsel and monitor the performance of all parts department staff.
• Ensure that incoming inventory is stocked in the correct location.
• Maintain a stabilized inventory consistent with the requirements of the defined areas.
• Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
• Implement & carry out safety requirements.
• Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers and vendors.

Qualifications

• 2+ years of related experience in an automotive parts management position preferred
• 2 years of sales experience preferred
• Excellent customer service skills
• Professional appearance and work ethic
• High school diploma or equivalent
• Detail oriented and organized
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Full time, Local area,

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