The Enterprise Curriculum and Experiences (ECE) Learning Design team brings together human-centered and instructional design practices to create high impact learning experiences for associates across Capital One. We power development experiences that span a wide range of audiences and topic areas including Leadership Development, Onboarding, and Diversity, Inclusion and Belonging (DIB). Our team works collaboratively with business leaders and HR partners to research, design and develop learning experiences that build critical skills and capabilities across the enterprise.
As part of the Enterprise Curriculum and Experiences Learning Design team, you will work closely with business leaders and HR staff to consult, design, develop, manage and analyze learning experiences for associates across Capital One. You will play a critical role in making sure our learning experiences are designed with user and business objectives in mind. We hope this sounds like your dream team; it’s ours, and we worked hard to create and maintain it. We are looking to add a talented individual to our team to help us build pivotal, career-defining leadership experiences.
Roles and Responsibilities
Consult with business clients to uncover learning and performance needs for people leaders across the enterprise; recommend and prioritize targeted learning solutions based on rigorous consulting
Leverage human-centered design principles to build innovative, non-traditional learning experiences that improve leadership capabilities
Create robust measurement and evaluation frameworks to capture the impacts of initiatives on overall performance and organizational effectiveness
Partner with diverse teams within Capital One to align learning efforts to various organizational imperatives
Develop digital learning content including slide decks, job aids, includes creation and editing of training materials
Identify performance gaps and determine the cause in order to recommend the most appropriate learning solutions
Manage relationships with vendors and third parties as required
Project Management as required
We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 3 years of experience in Training Design or at least 3 years of experience in Development Delivery or a combination
At least 2 years experience developing learning solutions using industry standard eLearning development tools including, but not limited to Articulate 360, Adobe Captivate, Elucidat
At least 2 years of experience in vendor management
At least 2 years of experience in client consulting
Preferred Qualifications
At least 4 years of experience building learning solutions for People Leadership in a corporate environment
At least 4 years of experience in client consulting
At least 3 years of experience in Project Management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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