Product Owner Job at Norwegian Cruise Line Holdings Ltd., Miami, FL

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  • Norwegian Cruise Line Holdings Ltd.
  • Miami, FL

Job Description

JOB SUMMARY: Responsible for turning Enterprise Data Management roadmap into specific scope / features and for organizing those items into a backlog for their team. Create a clear understanding of the business objectives by analyzing available data, experimenting as required, to define a product strategy. This will require heavy collaboration with stakeholders, direct guest research, and an understanding of our business model.

DUTIES & RESPONSIBILITIES:

  • Work closely with stakeholders to learn about product needs and incorporate into the product backlog when consistent with product strategy.
  • Lead design thinking sessions with the delivery team and relevant stakeholders to clarify problem statements and objectives, identify potential solutions, and paths for investigation / experimentation / execution.
  • Utilize data and experimental evidence to generate and prioritize high-value backlog items using a value vs effort analysis.
  • Serve as the Owner and primary author to document themes in confluence, epics in Jira, and stories / tasks in Jira with complete description, business rules and acceptance criteria to make sure objectives and vision are clear.
  • Collaborate with architect owners and technology teams to size and prioritize requests for new deliverables.
  • Emphasize "fast feedback" within the team by being available to answer questions.
  • Work with the technical and QA teams to refine user stories, intent, business rules, and to make sure objectives are clear.
  • Facilitate demos to senior stakeholders as needed to serve as an "information radiator".
  • Lead the execution of UAT testing by facilitating end-to-end testing as required.
  • Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Business Management

EXPERIENCE:

  • 3 years of experience in the product management space in the role of Agile Product Owner, Experience with cruise, and travel industry or enterprise data warehouse a plus

COMPETENCIES/SKILLS:

  • Knowledge of modern product delivery practices (agile, lean, etc.) where product design and delivery are parallel activities.
  • Knowledge of value canvasing and business case development.
  • Experience with product discovery approaches and conducting end-user research.
  • Experience with hypothesis driven development and product experimentation.
  • Experience with design thinking and facilitation of design thinking workshops.
  • Experience with persuasive communication skills to influence and motivate to achieve objectives.
  • Excellent written and oral communication skills.
  • Strong listening, presentation, and people skills.
  • Ability to form essential links/partnerships between product owners and the team.
  • Ability to adapt to a dynamic environment.
  • Able to prioritize and execute tasks in a high-pressure, fast-paced environment.
  • Keen attention to detail.
  • Strong initiative, priority setting, and collaboration skills.

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