Job Description

Pay rate: $24 hour  - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate Vacation Villas & Town Center Resort boasts more than 3,000 accommodations and offers a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy our world-class resort's surroundings and excitement, such as 14 heated outdoor pools, 14 hot tubs, and the state-of-the-art Shipwreck Island Water Park.

Job Description

Support resort operations by executing advanced project-driven maintenance tasks across multiple trade disciplines. This role requires increased technical acumen to independently perform complex maintenance and renovation projects, complete preventive maintenance, and manage work orders with minimal supervision. Individual must possess and adhere to the following core values: 

• Integrity – Doing what’s right when no one is looking 
• Passion – Creating positive impact 
• Work Ethic – Having pride in your work 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership.
• Oversees and leads complex projects involving multi-disciplinary trades and tasks applicable to resort experience.
• Expert in performing plumbing troubleshooting, repairs and replacement of fixtures and piping.
• Expert in troubleshooting, replacing, and repairing electrical components such as circuits and disconnects.
• Expert in installing, troubleshooting and repairing household appliances and fixtures.
• Expert in HVAC systems with ability to install and perform preventive maintenance & troubleshooting.
• Install and repairs interior & exterior walls, coverings and ceilings including framing, painting, and caulking.
• Installs and replaces tile & grout, vinyl and carpet as applicable.
• Ability to work with pools, spas, and features including chemical balancing and cleaning duties.
• Actively participates in procurement and inventory process to ensure materials and tools are on-site for work.
• Ability to effectively operate resort operations devices & software (HotSOS and other applicable).
• Communicates professionally through radios, phones, emails, and verbal communications.
• Perform custodial and maintenance duties, as required by resort leadership.
• Ability to safely use hand tools, electrical & battery powered tools required by the job.
• Ability to work using ladders, scaffolds, lifts utilizing appropriate PPE.
• Must have the ability to follow safety guidelines & practices.
• Recognizes and identifies potential safety or security hazards in the property.
• Ability to communicate and interpret guest needs by positively interacting towards resolutions.
• Must comply with all CFI/Westgate Resorts policies and procedures.
• Must represent Westgate Resorts in a professional manner through appearance, dress, and professional behavior.
• Other duties as assigned by resort operations leadership.

Qualifications

• Minimum High School diploma. 
• Minimum of 5 years of hands-on trade & maintenance experience in a resort or commercial environment.
• Written and verbal communication in English is expected. 
• Must have and maintain valid Driver’s license. 
• CPO license as required by Resort
• Must regularly lift and/or move, push and/or pull up to 50+ pounds.
• Communicative to excel in guest and peer relations. 
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus. 
• Ability to be versatile, work well under pressure and execute to meet deadlines.
• Must communicate effectively with immediate supervisors and resort leadership.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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