Job Description

Job Description

Receptionist 8618 #12029

Job #: 12029

Job Category: Skilled Nursing Facility

Job Type: Part Time

Shift Type: Variable

Department: Oroville Hospital Post Acute Center

Pay Range: $16.58/hr. - $22.26/hr.

Open Date: 08.08.24

Close Date:

Qualifications:

• High School diploma or equivalent preferred

Job Details:

Start Date:

Open Until Filled. This is a part time position, and the hours for this position range from 48-55 hours per two week pay period.

Qualifications:

• High School diploma or equivalent preferred
  

Duties &
Responsibilities:

Job Summary

Under general supervision performs clerical support and administrative duties in an efficient manner in accordance with established policies and processes, as directed by supervisor.

Duties

• Receive and follow reception schedule/instructions from supervisor and as outlined in established policies and processes.
• Operate overhead paging/telephone system as required. Answers telephone, determines nature of call and directs caller to appropriate individual or department.
• Maintain a current file/listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
• Provide directions/information to visitors, guests, residents, sales representative, etc.
• Create and maintain an atmosphere of warmth and personal interest, as well as a calm environment throughout the Center.
• Order supplies as directed.
• Operate copier, office machines, etc. as directed.
• Assist department directors in administrative matters (e.g. typing reports, statements, minutes of meeting, correspondence, etc.).
• Prepare outgoing mail for pick up at the designated time. Sort, distribute, and route incoming mail to appropriate residents, departments, and/or personnel.
• As assigned, file incident/accident reports in accordance with established policies.
• Receive payments on accounts and issue/mail receipts as necessary.
• Maintain files and other records as directed.
• Arrange for meetings, conference, etc.
• Report complaints and grievances to the Administrator immediately.
• Other duties as assigned and appropriate to the position.

Knowledge, Skills and Abilities

• Able to read, write, and understand the English language, and be able to follow written and oral instructions.
• Able to make independent decisions when the circumstances warrant such action and to remain calm during emergency situations.
• Able to deal tactfully with personnel, residents, family members, visitors, and the general public.
• Knowledgeable of administrative practices, processes, and guidelines.
• Experience using computer software (Microsoft).
• Have patience, tact, cheerful disposition and enthusiasm, and be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning.
• Maintain confidentiality of pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.
  

Other Info:

Functional Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Works in office areas as well as throughout the Center.
• Is subject to frequent interruptions.
  

Job Posted:

08/08/2024

Contact Name:

Human Resources

Contact Phone:

530.712.2137

Contact Email:

hrrecruiting@orohosp.com

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