Receptionist Job at Union Savings Bank, Cincinnati, OH

ekxLYllVSWZDV1grc1U1NmdQck1WWm9rZGc9PQ==
  • Union Savings Bank
  • Cincinnati, OH

Job Description

Company Description

Since founded in 1904, Union Savings Bank has been serving the local community by promoting responsible home ownership through prudent lending. We are headquartered in Cincinnati, Ohio, where we began, and currently operate 40 full-service branches and lending offices in Ohio, Indiana, Kentucky, and Pennsylvania. Union Savings Bank is an Equal Opportunity Employer.

Purpose of the role: This role supports all divisions of the bank by receiving incoming calls on a multi-line telephone console. These calls must be routed to the proper department, personnel, etc and occasionally requires messages to be taken and delivered to the appropriate party. This role requires exceptional telephone skills, friendly and energetic and enjoys interacting with the public. This position serves as a first point of contact for our customers and visitors. This role requires the individual to react effectively and calmly under pressure and deliver excellent customer service both internally and externally. This is a role in a fast-paced environment.

Essential Duties and Responsibilities:

  • Exceptional written and verbal communication skills
  • Greets customers and interacts with company employees
  • Must have basic computer skills as well as good organizing and planning skills
  • Ability to demonstrate good judgment when handling difficult situations
  • Understand and effectively utilize department systems and/or programs
  • Protect confidential and sensitive information
  • Ability to work independently and within a fast-paced team environment
  • Must be able to work in a team environment to interact with employees and all levels of the organization.
  • Other duties as assigned

Education/Experience:

  • High School Diploma or equivalent.
  • Minimum 1 year of customer service experience preferred
  • Intermediate skills in Word, Excel, Outlook, MS Office programs
  • Excellent verbal and written communication.
  • Excellent customer service skills with both external and internal customers.
  • Strong organizational skills and attention to detail.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.

Union Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Tags

Local area,

Similar Jobs

Mb Staffing Services LLC

Senior Laboratory Analyst Job at Mb Staffing Services LLC

 ...certification requirements (NELAP). Provide technical guidance and assist in training Laboratory Analysts. Enter validated results...  ...Work Conditions Onsite role with possible on-call, weekend, or holiday shifts. Ability to lift to 50 lbs., climb stairs... 

Transforce, Inc

Class A Local Class A Shuttle Driver Job Job at Transforce, Inc

Class A Local Class A Shuttle Driver JobMonday-Friday 2nd shift (4:30PM-01:00AM) with occasional Saturdays based on production demands. Shuttle trailers between plant and warehouse in Columbus, all drop and hook. Overtime paid at time and half after 40 hours. Pay:... 

7B Commercial

Graphic Designer Job at 7B Commercial

Graphic Designer Seeking a talented creative designer to join our marketing team. As a creative designer, you will be working closely with our marketing team to design and produce graphic, visual, video and animated content for print, social and website use. ...

Skilled Up Solutions

Production Supervisor Job at Skilled Up Solutions

 ...Overview We are seeking a dedicated and motivated Production Supervisor to join our team in New Albany, IN (47150). As a key player in our production facility, you will oversee daily operations, ensuring that our production goals are met while maintaining high standards... 

LendAHand Services

Direct Support Professional - OVERNIGHT SLEEP SHIFT Job at LendAHand Services

WE WILL TRAIN! No prior experience is needed! Responsibilities : - Provide direct care and support to individuals with developmental disabilities, ensuring their safety, well-being, and quality of life. - Assist with activities of daily living, including dressing...