Job Description

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Mental Health Support and Services
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

The Tao Group Hospitality Sales Administrative Assistant must be personable, organized, and able to work in a fast-paced environment. They must exhibit the ability to plan, prioritize and demonstrate exceptional follow-up skills. They must be courteous, persuasive, client focused, professional, and positive always.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Systems management including but not limited to updating clerical duties such as answering phones in a high-volume setting, preparing event menus and other paperwork for various meetings through the week.
• Provide Sales team with clerical and administrative support include emailing, answering phones, data-entry, accounting and performing all other general office duties.
• Process information for accounting including month end commissions.
• Monitor, screen, respond to and distribute incoming communications via e-mail and phone in a timely manner.
• Provide guest service to internal employees, guests, and all customers of TAO Group Hospitality.
• Voicemail follow-up and rolling calls as needed.
• Assists with Triple Seat reports and updates revenue reports on a weekly basis.
• Closes out all events in Triple Seat once the event has taken place.
• Assist and/ or complete additional tasks as assigned.

EDUCATION/WORKING KNOWLEDGE:

• Effectively communicates in English, in both written and verbal forms.
• Basic knowledge of computer software to include Outlook, MS Word, Excel, OneNote, and PowerPoint as well as office equipment, i.e., telephone, copier, fax machine.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• Polished appearance and demeanor.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Solid written and verbal communication skills
• Strong computer skills a must (Outlook, Excel, Word, general databases)
• Emphasis in math skills for accounting assistance
• Experience in database organization
• Basic understanding of legal contract language
• High School Diploma Required or equivalent and or equivalent combination of education and experience in a related field
• 21+ years of age

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Must have strong problem-solving skills
• Ability to work under pressure and meet deadlines
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• Excellent written and verbal communication skills required
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 25 lbs.
• Small to Medium office environment
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-25% Local Travel (United States)
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Ability to maintain a high level of confidentiality
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to handle a fast-paced, busy, and somewhat stressful environment

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