Job Description

At Chick-fil-A New Bern, our vision is to nourish, serve, transform our team and community. We'd love to have you help us do that!

The Sales & Brand Growth role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, you will gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for building relationships and promoting our brand in our community.

Role description

Your mission is to promote the brand, vision and products of Chick-fil-A. You will be responsible for the events, promotion, team member care and community involvement of Chick-fil-A New Bern. Our goal is to create remarkable experiences for our guests through social media and in-restaurant engagement and further grow the business by creating brand loyalty with guests and team members.

Role Responsibilities

• Social Media
• Schedule weekly content for Social Media outlets (Facebook and Instagram) that will engage, promote interaction among guests and also promote our brand and products.
• Come up with original content and stay on top of our monthly calendar so that it’s relevant to our restaurant and our guests.
• Learn and implement changing trends to maximize local reach
• Respond to comments, messages and posts and keep our pages interactive and up-to-date. 
• We may also receive complaints or special requests and will direct them accordingly.
• Community Involvement
• Point person for any outside events to engage and connect with those in our local community
• Create and foster relationships with potential partnership opportunities within businesses, schools, hospitals etc.
• Blitzing the community with food distribution/promotional materials to promote catering, events, hiring, giveaways etc. in a strategic manner

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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