Sales Support Manager Job at JMI Recruiting Services, LLC, Cleveland, OH

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  • JMI Recruiting Services, LLC
  • Cleveland, OH

Job Description

We are currently assisting our client, an industrial manufacturer, with a Sales Support Manager search in the Cleveland, OH area.

Responsibilities:

  • Own and optimize the complete RFQ to Order Entry lifecycle, from customer request to system entry of confirmed orders.
  • Collaborate with internal CRM and IT teams to optimize CRM workflows, automation, and integrations.
  • Build and maintain dashboards and reports to monitor pipeline health, quote responsiveness, order entry accuracy, and onboarding success.
  • Manage and coach the Sales Support team, aligning resources with Sales goals and service expectations.

Requirements:

  • Proven leadership expertise in customer support, sales operations, or related fields within a manufacturing environment.
  • Expert with CRM and ERP systems
  • Experience working for a global manufacturing operation

Additional Information:

  • All information will be kept strictly confidential
  • Applications will not be considered without a Resume/Curriculum Vitae which includes contact information

Who we are:

  • JMI Recruiting Services is a third party search firm that strategically partners with our clients to recruit exceptional talent nationwide. Our customers include Fortune 500, private equity firms, and privately held companies. With our proven process, excellent track record, and willingness to outwork the competition, we consistently deliver quantifiable results.

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