Job Description

Adecco Creative and Marketing partnered with a mobile app enterprise to hire a Bilingual Spanish Instructional Designer - Sales Team.

• Location: Hybrid in Miami or San Francisco preferred
• Schedule: Monday to Friday, 8:00 AM – 5:00 PM, with flexible working hours.
• Must be able to support teams across multiple time zones including Europe, Asia, and LATAM.
• Contract length: 3 months with possibility of extension
• Pay rate: $64.81/hr in Miami, $62.58/hr in California, $55-$60/hr if remote.

Within the business, the Latam Sales Training and Enablement team will be adding an Instructional Designer, Program Managers and Training Facilitators to co-design and develop meaningful training experiences and assist with training implementation. 30% ID, 30% PM and 40% facilitation

In this role, you will flex your talents in training facilitation and driving change management with our commercial teams. The ideal facilitator is technical, energetic, driven, and a self-starter with previous experience in large-scale systems implementations and adoptions, particularly with customer-facing teams. You will help manage the training experience by leading instructor-led training, ensuring pre-and post-work is complete, and providing long-term support and retraining, as necessary, for commercial teams.

• Manage the day-to-day implementation of a large-scale systems rollout for a dedicated team of commercial reps, including:
• Creating instructor-led training events.
• Inviting teams to ITL and ensuring they are prepared for the event (e.g., have access to sandbox, SFDC, etc.
• Manage implementation of course curriculum, tracking participation of both ILT and elearning
• Following-up with managers or stakeholders about participation and attendance
• Coordinate with cross-functional teams the logistics and preparations required to cascade the training.
• Ability to simplify complex concepts through stories and examples.
• Lead all instructor-led training sessions for your dedicated training groups, ensuring accurate and complete training.
• Gather feedback from participants and managers about the training via formal and informal methods and share with the core implementation team.
• For end-user support, is expected that this role encompasses training and adoption through:
• Facilitating new hires programs and sales skills workshops.
• Host ongoing office hours and follow-up training sessions, as requested and required.
• Shadow the training implementation and end-user adoption, and review adoption metrics with the implementation team.
• Manage the Slack support channel, providing answers referring to training materials or escalating to the SMEs.
• Identify gaps, escalate feedback to the core implementation team, and propose agile remediation plans.
• Work closely with regional stakeholders to address their needs and resolve requests.
• Be open to the hustle, we are a small team with great responsibility!

Qualifications

• Experience as an Instructional Designer and Program Manager. Agile methodologies background is a plus.
• Experience in training on sales skills and sales systems.
• Advanced understanding of the SFDC platform and its functionality.
• Ability to manage projects and deliverables within tight timelines
• Experience or knowledge of learning management systems (LMS)
• Ability to translate data from feedback to improvements to both content and process
• Bachelor's degree in-relevant discipline.
• Spanish and English fluency
• Experience in adult learning, training, design thinking and/or instructional design a plus
• Google suite experience (Docs, Sheets, Slides)
• Agility, this is a rapidly growing start-up within a start-up, traditional timelines simply do not exist here. What might normally be completed in 12 weeks is done in 3 here, focus and the ability to move are critical.

Fine print:

This is a W2 position.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. There is no PTO or holiday pay for contracts. Sick leave is accrued where applicable, check your state laws.

Equal Opportunity Employer/Veterans/Disabled

Must be authorized to work in the U.S. without employer sponsorship.

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

*The California Fair Chance Act

*Los Angeles City Fair Chance Ordinance

*Los Angeles County Fair Chance Ordinance for Employers

*San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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