Job Description:
Insight Global is seeking an experienced Senior Business Analyst to join our team. We are beginning an ERP selection project, and this person would be supporting the requirements gathering that will support an RFx to select a new ERP, this person would then stay on to support implementation. This Senior Business Analyst needs to be local to Boise, and preferably have experience on ERP selection and implementation projects.
Must Have:
· Business and technical requirements documentation
· Experience facilitating and documenting SIPOC
· Experience with large scale enterprise-wide system projects that introduce significant change to an organization
· Experience with Government RFP process (KD)
· ERP project implementation experience/knowledge in the BA role preferred
· Partner with BRM/s with business departments
· Sensitivity to Change – awareness and picks up on key indicators where there may be resistance to change
· Calming demeanor, ability to draw out information from stakeholders in a relatable manner
· Collaborative partner – listens well and can track complex processes from end to end
· Facilitating Test Plans and coordinating test case creation with stakeholders
Plusses:
What you would do for the ERP Project:
· Review Soft Resources content & business requirements – associate with finance, HR, and/or other departments
· Work with department Stakeholders to identify gaps and/or updates to understand and associate requirements to core functions of finance and HR or other departments
· Focus on what are the desired outcomes vs. Trying to replicate what we do today.
· Identify must haves, vs. nice to haves.
· Participate in creating a good RFP, participate in evaluation, scoring, and selection process representing business requirements across departments, helping to script demonstrations and/or provide a controlled framework for vendors to respond to department requirements.
· Work with Systems Analysts to identify technical and integration requirements
· Leverage standard templates where appropriate – Kody D. can guide this BA where process or approach support is needed
· Identify cultural resistance areas (when engaging various stakeholders) to provide back to Core Team + Change Manager
· Help identify where there may be policies that need to consider changing to simplify (Payroll, specialty rules, pay codes)
· Can we create affinity groups for the BA to engage groups of stakeholders. People to identify land mines to avoid.
· SIPOC facilitation and process mapping skills resulting in documented SIPOC's and Process Flow Diagrams
o Donation Requirements
o Fire Fighter Fees
o Police supported Special Events Fees
o Department specific
· Translate knowledge to Systems Analysts as they onboard
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