Job Description

Job Title: Senior HR Coordinator

Location: Office based in Burlington, MA OR Hybrid - 1-2 days a week in office.

Salary: Competitive salary

We are looking for a Senior HR Coordinator to join our HR Team at Veramed to be responsible for coordinating and supporting a wide range of HR activities in the US and supporting the team globally.

Veramed is a specialist contract research organization in the pharmaceutical industry, focused on delivering high-quality statistics, programming and data management services for clinical trials. We have a unique approach to the industry and have grown from 2 to over 450 staff in the last 13 years across the UK, US, Europe and India. As we are a fast-growing company there is scope for you to grow and develop your career with us and make a real impact within the company. This role will ideally be hybrid, with 1-2 days in our US office in Burlington, MA.

The Senior HR Coordinator is a pivotal member of the HR team, collaborating with the global HR team while directly supporting the Senior HR Manager in the US on various human resources initiatives. This role is responsible for coordinating and supporting a wide range of HR activities, ensuring operational efficiency, compliance with policies and regulations, and contributing to HR efforts that enhance employee experience and organizational effectiveness.

The Senior HR Coordinator we are seeking needs to have strong organizational skills and attention to detail. You will be responsible for managing all US onboarding, so we need someone who is engaging and efficient with administration and documentation. The role also covers supporting employee engagement and planning and execution of global HR programs or initiatives in the US.

The ideal candidate for the Senior HR Coordinator role will have at least 3-5 years experience ideally working in an international company. You will be a great problem solver who is proactive and calm, with the ability to confidently liaise with people at all levels in the organization. Your role will work closely with our global team in the UK and India. If you are passionate about HR and eager to make a significant impact in a dynamic environment, we encourage you to read further and apply for this role.

Senior HR Coordinator Responsibilities:

HR Operations and Administration:

Manage all US onboarding including communicating with new hires, internal notifications, adding to systems, initiating background checks and conducting new hire orientations.

Manage the probationary process with all new hires.

Prepare and process employment letters, contracts and other HR documentation.

Manage HR data and records ensuring accuracy and compliance. Inclusive of use and maintenance of the global HRIS system (Cezanne), as well as the US specific HRIS/Payroll (ADP WFN).

Assist in the administration of employee lifecycle activities, including offboarding, internal transitions and sick time tracking.

Liaison with external travel agency and US staff to support business related travel

Work with other HR Coordinators in supporting the administration of all global HR policies

Recruitment and Talent Acquisition Support:

• Conduct HR interviews with junior level staff.
• Provide administrative support to the BioPier team with their hiring initiatives
• Assist with facilitating junior-level HR interviews

Employee Relations and Engagement:

• Support employee engagement initiatives, including employee surveys.
• Assist in resolving basic employee concerns, providing policy guidance and escalating complex issues.
• Support the planning and execution of global HR programs or initiatives in the US, inclusive of training, wellness and diversity.
• Co-lead US Social club to help drive engagement from US staff.
• Assist in developing and delivering content for training when needed

Compliance and Reporting

• Track and report metrics for various HR Initiatives.
• Ensure HR practices comply with labor laws and organizational policies.
• Maintain confidentiality and security of employee data, inclusive of keeping personnel files updated and accurate.

Benefits and Payroll

• Update payroll tracker weekly to ensure accurate pay and deductions
• Administer benefits in collaboration with benefits brokers.
• Address employee benefit inquiries and provide guidance on available resources.

Qualifications and skills needed:

• Bachelor’s degree in Human Resources, Business or a related field
• 3-5 years of experience in HR or a related role
• Experience working in a multi-state or global organization
• Knowledge of HR best practices, labor laws and compliance
• Proficiency in Microsoft Office Suite
• Strong organization skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to handle confidential information with discretion
• Thrives in a multifaceted role and is enthusiastic about professional growth

Benefits:

We offer a competitive salary and annual bonus, pension, medical, detail, vision, group life and AD&D Insurance, employee assistance plan, short term and long term disability, parental leave, company holidays, vacation time, sick leave, business and leisure travel insurance, 401(k) retirement plan, membership of professional bodies and charitable contributions.

We are a BCorp accredited company which means that we use the power of business to build a more inclusive and sustainable economy meeting the highest verified standards of social and environmental performance, transparency, and accountability.

As an organisation that has people at the heart of it, Veramed is committed to creating a diverse environment and is proud to be an equal opportunities employer. We foster a working culture where employees have integrity, honesty and respect for one another without regard to race, national origin, religion, gender identity or expression, sexual orientation or disability. All qualified applicants will receive equal consideration for employment.

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