Job Description

Requisition No: 828980 

Agency: Department of Education

Working Title: SENIOR WORD PROCESS SYSTEM OPERATOR - 48007235 (BLIND SERVICES)

 Pay Plan: Career Service

Position Number: 48007235 

Salary: $33,760.00 to $37,036.00 

Posting Closing Date: 12/13/2024 

Total Compensation Estimator 

DIVISION OF BLIND SERVICES
LOCATION: PALMETTO (MANATEE COUNTY)

SUCCESSFUL COMPLETION OF A LEVEL 2 BACKGROUND SCREENING IS A CONDITION OF EMPLOYMENT.

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY.

ALL EMPLOYMENT GAPS MUST BE EXPLAINED AND INCLUDED WITH WORK HISTORY WHEN APPLYING.

THIS IS A STATE OF FLORIDA CAREER SERVICE (CS) OPPORTUNITY. 

Job Description:

This is a full time Senior Word Processor position, which is in the Division of Blind Services, District 9, Palmetto Office. The goal of the Division of Blind Services Vocational Rehabilitation (VR) Program is to assist individuals with visual impairments in achieving or maintaining an employment outcome that is consistent with his/her unique strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choices. This position will provide general office support including but not limited to data entry, copying, faxing, scanning, answering incoming telephone calls and providing support to the Assistant District Administrator as needed. 

Examples of Work:

• Act as a reader for the Counselors as needed.
• Operate the state vehicle as needed and follow all guidelines in relation to the use of state vehicles.
• Maintain confidentiality standards required by all State Employees.
• Support and assist the Rehabilitation Technician as needed with intake services and case management activities. Intake services include gathering eye medical and other information for the purpose of eligibility determinations conducted by the Counselor.
• Obtain an understanding of various eye conditions and their impact on functional abilities, knowledge of community resources, and the ability to convey that knowledge as it relates to eligibility and provision of rehabilitation services.
• Read eye medical documents to assist staff in determining eligibility. Gather necessary eye exam reports and liaise with medical providers as needed.
• Provide invoice processing and filing support to VR staff in the district.
• Utilize scanner/copier equipment to assist the Rehabilitation Technician.
• Provide telephone coverage in a professional, courteous, and efficient manner, deliver messages accurately and in a timely manner.
• Greet visitors and assist in an appropriate manner; and always maintain a professional and courteous demeanor with clients and visitors to the office.
• Provide information and referral services for individuals inquiring about DBS services.
• Provide transportation to staff as needed using the State vehicle following all guidelines and policies in relation to the use of the State vehicle. 
• Assist the vehicle custodian by conducting regular vehicle inspections. Assist with scheduling regular vehicle maintenance and repairs.
• Serve as the back-up to the office inventory custodian or delegate and assist with the required annual property inventory.
• Assist with maintaining office automation equipment and assist staff with IT issues as needed.
• Read and process incoming and outgoing hardcopy mail for the Panama City office.
• Assist the Rehabilitation Technician in setting up case files and maintaining correct case file order as assigned.
• Perform accurate document filing for VR counselors and support staff as needed.
• Follow and adhere to all State confidentiality policies and procedures.
• Assist district office with purchasing and procurement using MFMP and/or Authorizations in accordance with State, FDOE and Division purchasing guidelines.
• Maintain a valid Florida driver’s license and a clean driving record.
• Input work hours into the People First System daily.
• Other duties as assigned.

To be considered for a position with the Division of Blind Services:

• All fields in the candidate profile (application) must be completed in its entirety.
• All previous periods of employment must be listed and accounted for. Periods of employment should be entered with the  most recent/current listed first . 
• Periods of employment should include the supervisor's name and contact information. 
• Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment of 3 months or more must be addressed on the application. 
• Work history, hours worked, and formal education fields must be filled out to determine qualifications for this position. Putting "see resume" does not substitute for completing all sections of the candidate profile.
• Responses to qualifying questions must be verifiable in the candidate profile. Not all applicants will be interviewed. Preference will be given for qualifying veterans, employees in layoff status and qualified candidates based on a review of their overall scores, KSAs, primary and supplemental applications, as well as completion of any required work samples, willingness questionnaires, and behavioral/personality/skills tests, and interview responses, as applicable. References and file reviews from previous employment will be verified to determine suitability.
• Resumes and other documentation can be attached to provide additional information.
• Individuals lacking the ability to competently do the job and those who are unable to positively contribute to a productive team environment, need not apply.
• The successful candidate must be able to pass a Level II Background screening.
• If you are claiming Veteran's Preference, you  must attach the correct supporting documentation to be considered (DD214). 
• If you are claiming Right to First Interview, you  must attach a copy of your official layoff letter when applying to be considered. 

The Florida Division of Blind Services is committed

to increasing recruitment and hiring of Veterans and individuals with disabilities and

improving employment outcomes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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