Job Description

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
• We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
• We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
• We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

Responsible for driving all revenue cycle activity within assigned group including but not limited to metric performance, BOM training, site integration and partnering with finance partners to ensure revenue accountability. Must have intimate knowledge and understanding of each function within the revenue cycle process in order to work with our centers and central billing offices across the enterprise. In addition, the Site Engagement Partner also provides leadership, guidance, and training to an assigned group of Business Office Managers to ensure outstanding performance and efficiency in the business offices. Also will work with integration team to drive any centers integrations within assigned group.

Key Responsibilities

• Training needs for any Business Office Manager within group (new and current)
• Open communication with center teammates and Regional and Group Leaders
• Review productivity and accuracy, develop improvement plans and seek support from leadership
• Daily, weekly and monthly Business Office metric review with team
• Counsel staff and train as needed
• Communicate findings and issues to Director and plan for solutions
• Metrics Analysis, co-lead Metric Calls with Regional Leads/Senior DFO
• Drive activity on follow up relative to metrics
• Reporting/Dashboards
• Lead quarterly BOM calls with regions
• Integration's
  • Diligence visits if necessary
  • Partner with Regional Lead
  • System conversions
  • Calls

• High School Diploma or higher is required
• Detail oriented
• Excellent communication and organizational skills
• Ability to multi task
• Supervisory skills helpful
• Minimum of 5 years of Business Office experience in an ASC setting is required
• Knowledgeable with CMS and JCAHO
• Experience training others required
• Excellent skills in Word, Excel, Outlook and PowerPoint

• Must be comfortable using Organization technology platforms such as Smartsheet, SharePoint, Planner and Teams

• Ability to travel up to 70% of the time as project needs arise

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