Talent Operations Manager Job at Buildforce, Phoenix, AZ

eUx5VWJVRVFEV3o3dlV0OGh2ekxWcElrZHc9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

COSTON FUNERAL HOMES INC

Embalmer/Funeral Director Job at COSTON FUNERAL HOMES INC

 ...Embalmer/Funeral Director Pittsburgh, PA Join a respected, family-owned funeral home with over 60 years of service, committed to honoring the deceased and comforting families with professionalism and care. Perform embalming procedures under the direction of... 

Geisel Software, Inc.

Innovative C++/Python Software Developer Job at Geisel Software, Inc.

Job type: Full - time, on-site Exper i ence: Mid Level to Senior Location: Worcester, MA Do you want to work at the forefront of technology on complex problems that have never been solved before? Are you interested in being part of a company with a mission...

Zillion Technologies, Inc.

Sr. Customer Service Representative ( 100 % ONSITE ) --- LOCALS ONLY Job at Zillion Technologies, Inc.

 ...shaily(at)zilliontechnologies(dot)com // (***) ***-**** Sr. Customer Service Representative Location : 100 % ONSITE ( San Antonio, TX )...  ...when accepting phone calls and through written responses via online banking messages. These inquiries and requests range... 

Spherion

Staffing Market Manager Job at Spherion

 ...balance of client engagement, sales support, and operational oversight to ensure the success of our staffing agency's placement efforts. As a Market Manager, you will work closely with clients to understand their staffing needs, collaborate with recruitment teams, and... 

Magnetic North

Digital Marketing Associate Job at Magnetic North

 ...Digital Marketing Associates are responsible for assisting with marketing strategies we curate for our clients. The Digital Marketing Associate...  ...landing pages and optimize user experience Compose and post online content on the companys website and social media accounts...