Talent Operations Manager Job at Buildforce, Phoenix, AZ

eUx5VWJVRVFEV3o3dlV0OGh2ekxWcElrZHc9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

1 Hotels

Front Office Agent Job at 1 Hotels

 ...warm, welcoming, articulate Front Office Agent to ensure that every guests experience is...  ...helping to grow a great brand, wed love to chat. About you... Passionate about...  ...service with a minimum of 1 year of similar work experience. Ability to speak a secondary... 

Veritas Construction Group, LLC

Industrial Construction Senior Project Manager Job at Veritas Construction Group, LLC

 ...The Senior Project Manager will be responsible for end-to-end management of projects, from estimating to closeout. A strong understanding...  ...may be remote for well-qualified candidates Compensation details: 110000-130000 Yearly Salary PI616f6f397d98-30492-37048603... 

Best Western Hartland

Hotel Front Desk Receptionist Job at Best Western Hartland

Do you have a passion for service and love to put a smile on peoples faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! Youll welcome guests, manage their account information, and ensure they have everything... 

Lilt

Albanian Medical Translators needed Job at Lilt

 ...enabled translation services to our customers. Lilt is backed by some of the world's leading investors including Sequoia Capital, Intel Capital, and Redpoint. Our customers include some of the largest Fortune 500 companies in the world who rely on Lilt every day to... 

Ateeca Inc

Test Engineer P&C 1 Job at Ateeca Inc

 ...Job Description: Position Overview: Test Engineer P&C 1 with 3-7 years of relevant experience to join our team in Forest Park, GA. This position plays a critical role in the development and execution of detailed test plans for Protection & Control (P&C) systems...