Job Description

POSITION SUMMARY:

Oversee the day-to-day operational management of the Thrift Store.

EDUCATIONAL QUALIFICATIONS:

· High school diploma or equivalent required

· Two years of retail management experience, preferably in a thrift store or consignment setting

KNOWLEDGE AND SKILLS:

· Knowledge of and commitment to the hospice philosophy of care

· Ability to work on an interdisciplinary team

· Ability to work a flexible schedule

· Ability to work well with others

· Willingness to work with customers, co-workers, volunteers and the community regardless of race, color, creed, age or sexual orientation. Must respect their beliefs and philosophy with an attitude of openness and receptiveness

· Excellent computer skills, including Excel and Word required

· Excellent customer service skills

TRAINING-INITIAL AND ONGOING:

· Complete Hospice volunteer/staff training program

· Complete Hospice orientation program

· Obtain eight hours of continuing education per year, including mandatory safety in-service

· Attend minimum of six staff meetings per year

DUTIES AND RESPONSIBILITIES:

· Assist in orienting new team members, as requested

· Participate in quality improvement program

· Adhere to strict confidentiality

· Adhere to safety policy and practices

· Complete employee time record accurately on a timely basis

· Cooperate with all government agencies and outside auditors

· Assist with updating policies and procedures, as appropriate

· Complete annual TB screening

· Assure all license, certifications, continuing education information and any other required documentation are submitted to human resources and kept current

· Maintain up-to-date documentation required and specified in Hospice policy and procedure

· Perform other duties assigned by supervisor

· Maintain all areas of the thrift store and parking lot to ensure a clean, well-organized, safe environment

· Implement measures to control potential safety hazards and theft

· Maintain thrift store truck

· Maintain accurate records of Product Safety and Recall Information

· Acknowledge all donations as specified in Hospice policy and procedure

· Responsible for daily sales reports, bank deposits and change orders

· Maintain petty cash fund for thrift store with accurate records of expenses and reimbursements

· Oversee the display of merchandise on the sales floor

· Manage merchandise turnover

· Schedule large donation pick-up with company truck

· Work with supervisor and volunteer coordinator to meet staffing needs

· Maintain work schedule for employees and volunteers

· Assist with budget development and oversight as it relates to the thrift store

· Participate as member of leadership team

· Interview, hire, and supervise all thrift store staff and complete all required performance evaluations

· Assure all thrift store staff adhere to personnel policy

· Assure all thrift store staff promote the philosophy of hospice as directed by the chief executive officer

· Coordinate continuing education for thrift store staff

PHYSICAL QUALIFICATIONS:

· Visual acuity to read written documentation and computer tasks

· Speech and hearing skills necessary for telephone interaction and face to face contact

· Ability to sit extended periods of time and perform administrative tasks

· Ability to stand, bend and lift an average of 50 pounds

· Manual dexterity with the ability to manipulate office equipment and keyboard for extended periods of time

· Ability to walk, squat, kneel, climb and balance

SPECIAL REQUIREMENTS:

· Must have an automobile with required insurance coverage and state driver's license

PI2b74f2726e83-30492-35848639

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