Virtual Chat Operator - Remote / In Office Job at Morris Insurance Agency LLC, Omaha, NE

eWJDYlpVWVFDR0gvdkU1N2cvN0JVcHNs
  • Morris Insurance Agency LLC
  • Omaha, NE

Job Description

We are currently seeking a highly motivated Virtual Chat Operator to join our growing team. As a Virtual Chat Operator, you will be responsible for providing exceptional customer service and support through virtual chat platforms. You will assist customers with inquiries, provide product information, resolve issues, and ensure customer satisfaction.
Responsibilities
  • Interact with customers through virtual chat platforms in a professional and friendly manner.
  • Respond promptly to customer inquiries and resolve any issues or complaints efficiently.
  • Provide accurate information about our products and services to customers.
  • Maintain thorough knowledge of company policies, procedures, and offers to provide effective customer support.
  • Utilize active listening skills to understand customer needs and identify opportunities to upsell or cross-sell.
  • Collaborate with team members and management to improve customer service processes and procedures.
  • Complete all assigned tasks and projects within the given time frame.
Requirements
  • Proven work experience as a customer service representative or in a similar role.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving skills and ability to adapt quickly to new situations.
  • Ability to multitask and prioritize tasks effectively.
  • Proficient in using virtual chat platforms and other related software.
  • Ability to work in a fast-paced and team-oriented environment.
  • Exceptional attention to detail and high degree of accuracy.

PI67ba9708ef9e-30492-35385795

Job Tags

Full time, Work experience placement, Remote job,

Similar Jobs

HindSite Interactive, Inc.

Graphic Designer Intern Job at HindSite Interactive, Inc.

Does creating cool graphics get you excited and allow you to express your creativity? Do you want to be involved with cool design projects and expand your experience in a creative company?

Bel Brands USA

Warehouse Worker/Forklift Operator M-F, 8 hours, Starting Wage $21.50/hr Job at Bel Brands USA

 ...Country: United States City: Little Chute Job Family: Industrial Operations Contract Type: Unlimited-term Job ID: 50957 Warehouse Worker/Forklift Operator M-F, 8 hours, Starting Wage $21.50/hr You know our brands, The Laughing... 

Safety Consulting & Compliance Corp.

Health and Safety Officer for Highway Construction Job at Safety Consulting & Compliance Corp.

 ...Toolbox Talks. Implement the Health and Safety Plan (HASP) Ensure that all Federal,...  ...Demonstrate ability to use Microsoft Office programs like Word, Excel, and PowerPoint...  ...an occupational physical exam.~ OSHA Construction 30-hour card within the last 5 years... 

Steve & Kate's Camp

Summer Camp Counselor - Newton Job at Steve & Kate's Camp

 ...Location:2 Wells Ave, Newton, MA 02459 Camp Dates: 7/8 - 8/30 (additionally, one weekend to set up, one weekend to breakdown, and an orientation date TBD) Camp Hours: 8:00 am - 6:00 pm (actual shifts will vary) Hourly Wage: $15.50 - $18.00 At Steve & Kate'... 

balchem

Warehouse Operator - Days Job at balchem

 ...Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit #IN Balchem is committed to a...