Virtual Flight Reservationist - Work From Home Job at Sterling Consulting Solutions, Inc., United States

eTdXUVowSWZDbUw2c2sxMmdQM0FVNTBqY0E9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Flight Reservationist - Work From Home

Location: Remote

Job Responsibilities:

  • Flight Bookings: Manage flight bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Essentia Health

Registered Nurse (RN) - Emergency Department (24-36hr/week Job at Essentia Health

 ...privileged to serve. Responsible for organizing and providing nursing care to patients through the process of assessment, planning,...  ...Holidays: Yes Call Obligation: No Union: Deer River MNA RNs (DRH MNA) Union Posting Deadline: 09/10/2024 11pm

Sanford Health

LPN - Jamestown Clinic Job at Sanford Health

Create Your Career with Us With over 224 clinic locations and 46 medical centers, Sanford Health is one of the largest and fastest-growing...  ...a passionate, positive, team-oriented Licensed Practical Nurse (LPN) to provide quality, holistic care to patients throughout their... 

Cork & Pig Tavern

Server Job at Cork & Pig Tavern

Are you looking for a serving position with a company culture you are proud to be a part of, delicious food, an amazing kitchen staff, and an excellent, team-focused front of house staff? Look no further! Join us at Cork & Pig Tavern! Our management team is focused on...

Big Blue Marble Academy

Child Care Lead Teacher Job at Big Blue Marble Academy

 ...outside their community. You'll become a part of a work community where everyone feels...  ...Blue Marble Academy Difference! *Full-time and part-time positions now available with...  ...: At least 18 years of age with a high school diploma or GED required Early Childhood... 

Legacy Health

Emergency Services Tech Job at Legacy Health

 ...orientation to supplies and procedures, and as directed by an RN or Licensed Independent Practitioner (L.I.P.). May perform wound...  ...knowledge of the Credentialing competencies for Emergency Services Techs. There will be a three-month leeway between time of hire and...