Work From Home - Customer Service Job at MirageMaps, LLC, United States

ekx5UlprVVZEbVA1c0VwL2d2ZkpWSndqY2c9PQ==
  • MirageMaps, LLC
  • United States

Job Description

Job Title: Work From Home - Customer Service
Location: Remote
Job Type: Full-Time / Part-Time

About Us:

We are a premier travel concierge service dedicated to curating unforgettable travel experiences for our clients. We specialize in bespoke itineraries, luxury accommodations, and seamless travel planning. Our mission is to provide exceptional service, ensuring every detail is flawlessly executed.

Position Overview

We are seeking a  Work From Home - Customer Service  to support our clients and internal team with travel bookings, itinerary planning, data entry, scheduling, and customer service. This role requires a highly organized, detail-oriented professional with excellent communication skills and a passion for travel.

Key Responsibilities

Administrative & Data Entry Duties:

  • Enter and update client travel information, bookings, and preferences into internal systems. 
  • Maintain organized records of vendor contacts, pricing, and policies. 
  • Assist with invoicing, payments, and reconciliation of travel expenses. 
  • Conduct research on travel trends, destinations, and exclusive deals.

Scheduling & Customer Service:

  • Coordinate appointments and meetings for clients and internal team members. 
  • Manage email correspondence, responding to inquiries professionally and in a timely manner. 
  • Provide outstanding customer support via email, phone, and chat. 
  • Follow up with clients to ensure satisfaction and gather feedback.

Benefits:

  • Competitive salary based on experience. 
  • Flexible work hours and fully remote position. 
  • Travel discounts and perks. 
  • Opportunities for professional development and growth. 
  • Supportive and collaborative team environment.

Requirements:

  • Experience in customer service or administrative support. 
  • Strong organizational and multitasking skills with attention to detail. 
  • Proficiency in Microsoft Office, Google Workspace, and travel booking platforms. 
  • Ability to handle sensitive client information with confidentiality. 
  • Excellent written and verbal communication skills. 
  • Self-motivated and able to work independently in a remote environment. 
  • Familiarity with CRM software and data entry tools is a plus.

Job Tags

Full time, Part time, Remote job, Work from home, Flexible hours,

Similar Jobs

Motion Recruitment

Cyber Security Manager Job at Motion Recruitment

Cyber Security Project Manager 12 Month Contract (Possible Extension or Contract-to-Hire ) Location: Hybrid (Client located in Houston, TX/ 1 Day per week)* Must be able to work onsite 1 day per week * Must be able to work on a W-2 Summary: The role of...

Livemindz

ETL Talend Developer /Admin Job at Livemindz

 ...jobs. Strong hands-on experience with Snowflake data warehouse, including data integration and transformation. Expertise in developing ETL/ELT workflows for data ingestion, processing, and transformation. Experience with SQL and working with relational databases... 

E.L. Electrical Contracting

Commercial Electrician Job at E.L. Electrical Contracting

 ...Commercial Electrician Location: Oakland, Macomb, Lapeer, and Wayne Counties. Main office located in Auburn Hills, Michigan Join...  ...schools, churches, car dealerships, and more, we focus on new construction and renovations that make a difference in our local community... 

International Citizens Insurance

Sales Representative Job at International Citizens Insurance

 ...provided leads in a fast-paced, ever-changing industry? Do you want to work for a company you can grow with and learn about various parts of...  ...the phone ~ Ability to work independently and effectively from home with access to a dedicated home space with a high-speed internet... 

Calculated Hire

Receptionist Job at Calculated Hire

 ...regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws....