Job Description

Riverside Healthcare is seeking a skilled and compassionate Mental Health Clinical Case Manager to join our team in Kankakee, Illinois. The Mental Health Clinical Case Manager will be responsible for coordinating and managing comprehensive mental health care for patients, ensuring that they receive appropriate and effective services. This role involves conducting assessments, developing individualized care plans, coordinating with various service providers, and monitoring patient progress. The ideal candidate will have strong clinical skills, experience in case management, and a commitment to supporting patients in their journey toward mental health recovery. Additionally, this role requires flexibility with assignments within professional scope/duties/licensure.

Essential Duties:

• Patient Assessment: Conduct thorough assessments of patients mental health needs, including evaluating psychological, social, and environmental factors.
• Treatment Planning: Develop and implement individualized treatment plans in collaboration with patients, families, and interdisciplinary teams, setting achievable goals and identifying necessary services. Assumes responsibility for coordinating treatment and discharge planning.
• Coordination of Services: Coordinate care across various providers and services, including mental health professionals, medical providers, community resources, and social services.
• Case Monitoring: Regularly monitor and evaluate patients' progress towards their treatment goals, adjusting care plans and interventions as needed.
• Advocacy: Advocate for patients to ensure they receive appropriate and timely services, addressing any barriers to care and working to improve access to necessary resources.
• Documentation: Maintain accurate and comprehensive documentation of case management activities, including assessments, care plans, progress notes, and communication with providers, patients, and families.
• Crisis Intervention: Provide crisis intervention and support when necessary, ensuring patients' immediate needs are addressed and connecting them with appropriate resources.
• Patient Education: Educate patients and their families, in individual and group settings, about mental health conditions, treatment options, and available resources, empowering them to participate actively in their care.
• Collaboration: Work collaboratively with other healthcare professionals, social workers, and community organizations to ensure a holistic approach to patient care.

Non-Essential Duties:

• Program Development: Contribute to the development and improvement of case management programs and processes within the organization.
• Training: Provide training and support to other staff members on case management practices and mental health issues.
• Research: Stay informed about best practices, emerging trends, and new resources in mental health care to continually enhance case management services.

Required Experience

• Minimum of two years of experience in clinical case management or a related mental health setting.
• Excellent communication and interpersonal skills for working with patients, families, and multidisciplinary teams.

Preferred Experience

• Experience in coordinating care for individuals with complex mental health needs is preferred
• Strong clinical assessment and case management skills, with the ability to develop and implement effective care plans.
• In-depth understanding of mental health disorders, treatment modalities, and available community resources.
• Familiarity with legal and ethical standards in mental health care, including confidentiality and patient rights
• Ability to manage multiple cases and prioritize tasks in a fast-paced environment

Required Licensure/Education

• Bachelors degree in Social Work, Counseling, Psychology, or a related field from an accredited institution required.
• Current licensure as a Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Clinical Professional Counselor (LCPC), or Licensed Marriage and Family Therapist (LMFT) in the state of Illinois is required within 3 years of hire.
• Basic Life Support (BLS) certification required
• Secure training upon hire and maintained annually

Preferred Education

• Masters degree in Social Work, Counseling, Psychology, or a related field from an accredited institution preferred

Exposure/Sensory Requirements

Exposure to:

• Chemicals: White out for correction of typing/writing corrections.
• Video Display Terminals: Average
• Blood and Body Fluids: Low risk
• TB or Airborne Pathogens: Low risk.

Sensory requirements (speech, vision, smell, hearing, touch):

• Speech: Required to communicate with physicians, hospital staff, and outside agencies.
• Vision: Needed to perform chart review data, computer screen work, reading data and information.
• Smell: NA
• Hearing: Needed for telephone communication.
• Touch: Needed to write, computer entry, individual pages of chart for review.

Activity/Lifting Requirements

Percentage of time during the normal workday the employee is required to:

• Sit: 70%
• Twist: 2%
• Stand: 10%
• Crawl: 0%
• Walk: 9%
• Kneel: 1%
• Lift: 4%
• Drive: 0%
• Squat: 1%
• Climb: 0%
• Bend: 2%
• Reach above shoulders: 1%

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Continuously
• Up to 20 lbs: Continuously
• Up to 35 lbs: Frequently
• Up to 50 lbs: Not Required
• Up to 75 lbs: Not Required
• Up to 100 lbs: Not Required
• Over 100 lbs: Not Required

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):

Lifting charts, notebook, notebook computers, office supplies. Carrying review books and notebook computers from department to nursing units. Charts carried from Medical Records to department. Handling files in file cabinet. Lifting manuals and reference information.

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 120
• Twist: 1
• Stand: 30
• Crawl: 0
• Walk: 10
• Kneel: 1
• Lift: 5
• Drive: 0
• Squat: 1
• Climb: 0
• Bend: 2

Repetitive use of hands (Frequency indicated):

• Simple grasp up to 10 lbs. Normal weight: 80%
• Pushing & pulling Normal weight: 4x/wk
• Fine Manipulation: Computer entry, writing.

Repetitive use of foot or feet in operating machine control: None

Environmental Factors & Special Hazards

• Environmental Factors (Time Spent):
• Inside hours: 8
• Outside hours : 0
• Temperature: Normal Range
• Lighting: Average
• Noise levels: Average
• Humidity: Normal Range
• Atmosphere: Odors, Dust

Special Hazards: NA

Protective Clothing Required: None

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Compensation

• Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift differential, on-call
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

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