Required Skills & Experience
-Excellent customer service & communication skills
-Can diagnose hardware & hard drive component issues
-Experience in a customer facing role (remote support, telephone support, etc.)
Nice to Have Skills & Experience
-Higher level of technical knowledge
Job Description
A client of Insight Global is looking for qualified Customer Service Reps to join their operating team. Their responsibilities include collaborating with their corporate help desk customers to drive remote solutions & assist with hardware troubleshooting.
...What You Need: Associates degree in Technical Studies Knowledge of metrology strongly preferred Craftsmanship and mechanical aptitude PC proficiency (Office 365 user-level) Familiarity with measuring programs and precision instruments Strong attention...