We are seeking an experienced, strategic thinker and highly motivated SAP Solution Architect to join our growing team. In this pivotal role, you will be instrumental in driving our SAP business forward by combining deep technical expertise in SAP S/4HANA and other SAP applications with exceptional pre-sales, customer engagement, and relationship-building capabilities. You will be a trusted advisor to our clients, helping them navigate complex business challenges and realize the full potential of their SAP investments.
Key Responsibilities:
• Lead customer interactions: showcasing strengths, capabilities, and experience.
• Trusted advisor: Establish and maintain trusted advisor relationships with client stakeholders, especially during early engagement. Help and guide customer on transformation journey. Drive customer satisfaction through proactive communication, governance, and escalation management.
• Industry insights: Bring in industry and technology insights to help shape customer transformation journeys.
• Act as a liaison: Bridge pre-sales, solutioning, and delivery efforts between and the customer.
• Solution strategy: Own the solution strategy, build key parameters which are unique to solution and customer.
• Strategic inputs: Provide strategic inputs on pricing, scoping, and risk mitigation based on the customer’s landscape.
• Identify and guide team on proactive farming, cross-sell, and up-sell strategies within accounts.
Qualifications:
• Bachelors degree in Computer Science, Information Technology, or a related field.
• Proven experience with SAP S/4HANA and other SAP applications
• Strong presales and customer liaison skills.
• Excellent communication and interpersonal skills, capable to lead CXO, SVP and executive level discussion.
• Proven experience managing multi-stakeholder engagements and large transformation pursuits.
• Ability to build and maintain customer trust.
• Ability to work independently and as part of a team.
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