Job Description

Job Title: Training Manager

Location: Whitestown, IN (USA)

SHEIN (Style Link Logistics LLC) is a full-service distribution center with two locations in the US. One in the City of Industry, CA, the other in Whitestown, IN. In addition to distribution, transportation, and fulfillment services, we offer packaging, quality control, wrapping, and other value-added services, making us the only partner you will need for your product handling requirements. Our inventory system accommodates our high-level service, which allows you to remain informed and up to speed on inventory levels, turns reports, order transactions, and billing details. We pride ourselves on providing cutting-edge results in warehousing services. If you're looking for an awarding career opportunity with a company that cares about employees, bring your experience and a motivated attitude to SHEIN.

Position Overview:

The Training Manager for Warehouse Operations is responsible for developing, implementing, and overseeing comprehensive training programs to enhance the skills, knowledge, and performance of warehouse personnel. This role will play a critical part in ensuring that our team members are well-trained, efficient, and capable of meeting the demands of our warehouse operations .

Duties and Responsibilities:

• Develop, write, maintain, and coordinate training modules for a variety of specialties, including quality assurance (QA), powered industrial truck (PIT) operations, pick, pack and ship processes, safety, loss prevention, people management, warehouse management systems (WMS), etc.
• Develop and conduct onboarding sessions for new hires, ensuring they are familiar with company policies, safety procedures, and job responsibilities.
• Identify skill gaps among existing warehouse personnel and develop training initiatives to enhance their skills in areas such as material handling, picking and packing, and quality control.
• Collaborate with the Safety Department to create and deliver safety training programs, emphasizing the importance of compliance with safety regulations and the proper use of personal protective equipment.
• Conduct training sessions through various mediums, including classroom instruction, hands-on demonstrations, and e-learning platforms.
• Implement methods for assessing the effectiveness of training programs and individual trainee performance.
• Provide constructive feedback and additional coaching as needed to address performance improvement opportunities.
• Maintain accurate records of training activities, including attendance, performance evaluations, and training materials.
• Generate regular reports on training effectiveness and make recommendations for adjustments or improvements.
• Stay informed about industry best practices, emerging trends, and changes in warehouse operations to continuously enhance training programs.
• Collaborate with department managers to incorporate operational updates into training materials.

Qualifications:

• 4 years of related work experience
• Proven experience as a Training Manager in a warehouse or distribution center environment.
• Familiarity with warehouse operations, including inventory management, order fulfillment, and safety protocols.
• Strong organizational and communication skills.
• Certification in Training and Development is a plus.

SHEIN Distribution is an equal opportunity employer committed to a diverse workplace environment.

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