Job Description
SUMMARY:
THERE IS NO DIRECT SELLING. THIS IS STRICTLY SALES SUPPORT
SUMMARY :
Provides customer and sales support to business divisions by performing the following duties
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Contacts customers/suppliers frequently to answer questions, resolve general problems, and provide/receive general information.
- Maintains vendor/customer accounts ensuring timely payment and receipt of invoices via SAP/Excel. Assist Sales department on A/R collection.
- Tracks and maintains inventory levels, purchasing, shipping, or other records by compiling data from contracts, purchase orders, invoices and accounting reports.
- Manages material receipts from mills, reconcile inventory held at processor/warehouse, track purchasing, shipping, or other records by compiling data from contracts, purchase orders, invoices, and accounting reports.
- Records business and accounting transactions via SAP, and other BI solutions.
- Arranges warehousing and transportation. May negotiate rates with freight forwarding companies and tracks deliveries/shipments to ensure timely arrival of goods in compliance with import/export regulations.
- Prepares shipping documents for customs clearance. Coordinates settlements complaints with insurance department.
- Interacts with customs brokers regarding vessel arrivals, documentation status, harmonized tariff classification, freight release and pick-up, delivery order specifics, ACH payment of duties, import regulations and duty drawbacks.
- Coordinates settlement complaints with insurance department, processor and mill technical service staff.
- Supervises and coordinates the timely payment of invoices. Prepares/generates accounting and other related reports via SAP/Excel.
- May perform general administrative tasks including answering phones, filing, travel arrangements, expense reports, etc.
- Other duties as assigned
KNOWLEDGE AND SKILLS:
- Customer service experience required, including the ability to recognize and satisfy customer requirements and expectations in daily business.
- Demonstrated ability to learn and adapt to using integrated accounting and material management software.
- Experience working with SAP preferred.
- The ability to work independently and troubleshoot problems.
- Excellent communication skills both verbal and written, organizational skills, and computer skills (Microsoft Office applications). Intermediate
- Advance Excel skill is preferred.
EDUCATION AND WORK EXPERIENCE:
Bachelor’s degree and 3 years relevant experience
Job Tags
Work experience placement,